D
Daz
you should never quote a job without viewing it first!!!
Yes I know I'm a plank :mad2:.
I was asked by a respectable looking fella in a tile shop recently if I was interested in doing a kitchen splashie for him (5sqm) and how much. I was in a rush and said that provided the walls were good, not too many awkward cuts and as he had described it would be a days work. He agreed, we shook on the price and agreed that I would do the job on Saturday just gone.
So Saturday morning I'm driving down a road that appears to be a dead end thinking that something felt wrong when the fella pulls along side me and signals for me to follow him. A bit further down the road he chucks a left into a "travellers park" :mad2:.
I was, obviously, in a spot and decided that I would trust the fella and not let my prejudices get in the way, so did the job for him.
Then came the excuses......
"Oh you've grouted, I thought you would come back Monday to do that", "Nope, like I said this morning, I use rapid set adhesive & grout so that I can complete everything in 1 day - it's cheaper for you that way!"
"Ah, I wont have the money 'til Monday, can you call round Monday night for the money?"
"Yep!"
I get a phone call this morning.....
"I'm in Kent and won't be back tonight so can't pay you tonight, I'll call you when I'm back".
Now despite my prejudices I was prepared to do the job in good faith and treat him just like any other customer - this may have a happy ending but somehow I don't think so
.
For all the less experienced tilers reading this learn from my stupidity and "Do not give pricing to anyone without viewing the job first!". I'm lucky, this was a bag of adhesive, some excess grout left over from another job and a days labour, so I'm annoyed at myself but it could have been a lot worse.
Keep smiling!
Yes I know I'm a plank :mad2:.
I was asked by a respectable looking fella in a tile shop recently if I was interested in doing a kitchen splashie for him (5sqm) and how much. I was in a rush and said that provided the walls were good, not too many awkward cuts and as he had described it would be a days work. He agreed, we shook on the price and agreed that I would do the job on Saturday just gone.
So Saturday morning I'm driving down a road that appears to be a dead end thinking that something felt wrong when the fella pulls along side me and signals for me to follow him. A bit further down the road he chucks a left into a "travellers park" :mad2:.
I was, obviously, in a spot and decided that I would trust the fella and not let my prejudices get in the way, so did the job for him.
Then came the excuses......
"Oh you've grouted, I thought you would come back Monday to do that", "Nope, like I said this morning, I use rapid set adhesive & grout so that I can complete everything in 1 day - it's cheaper for you that way!"
"Ah, I wont have the money 'til Monday, can you call round Monday night for the money?"
"Yep!"
I get a phone call this morning.....
"I'm in Kent and won't be back tonight so can't pay you tonight, I'll call you when I'm back".
Now despite my prejudices I was prepared to do the job in good faith and treat him just like any other customer - this may have a happy ending but somehow I don't think so
.For all the less experienced tilers reading this learn from my stupidity and "Do not give pricing to anyone without viewing the job first!". I'm lucky, this was a bag of adhesive, some excess grout left over from another job and a days labour, so I'm annoyed at myself but it could have been a lot worse.
Keep smiling!
