Discuss Anybody Had A Customer "peg It" Before Invoicing? in the Australia Tiling Forum area at TilersForums.com.

57
473
Surrey
I had a customer die just prior to final payment for the job. I built a new house for this old boy and he moved in and all was good - two weeks later had a last meeting with the architect to finalise the bill and the poor old chap was dead on the floor.

We'd rung the bell but couldn't get an answer so sat in the motor chatting, minutes later there was a frantic bashing on the window from the cleaner who had let herself in and found him face down.

Poor old sod only got to enjoy his new place for just two weeks.
 
L

LM

I've just done a major refit on a bar, £40k's worth, builder was rushed into hospital 3 weeks into an 8 week project. I know the man personally and done the work in good faith, he's still not good and the job is complete. To say I'm cramping myself is an understatement and I feel guilty as hell worrying about money when the man is fighting for his life. He's one of the best customers I've ever had, always pays the very moment I hand him an invoice. For him, his family I hope he makes it.
It's strange that I read this post just at this time!
 

John Benton

TF
Arms
2,203
1,138
Leeds
Had one one not long after I started on my own. I used to give 10 working days for payment, I knew the guy was poorly but didn't think he was close to meeting his maker when I was there. When I rang about payment the wife told me he had died. I felt awful and just said pay once you have had the funeral as it's the least of your worries and she was fine about it and sent a cheque as I'd asked.
 

John Benton

TF
Arms
2,203
1,138
Leeds
When I'm liking posts on this topic I'm very aware of the sensitivity of it all, I want to approve of a post maybe, but I don't mean to demean anything by liking it if you get what I'm saying

Don't worry, the person who it's about won't get to read it :babyangel::cloud:
 

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Anybody Had A Customer "peg It" Before Invoicing?
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