P
peckers
My company name is Finishing Touch and i cover Devon and Cornwall,
When i meet the customer for the first time i introduce myself as Steve from Finishing Touch, ceramic tiler.
I give them my portfolio for them to look at while i am measuring up there job, on the first page is names and contact nos. for references which they can contact by phone between 6-8 in the evenings, Then there is my information experience/gaurantees given etc, next to the photos is a description of the job, tile sizes and work carried out etc, and in some cases before/during/after photos.
I talk to the customer about what they want and how they visualise the tiling job i have come to look at, if they are unsure, or i can see a problem with there ideas then i will advise them of ways to over come this or give them suggestions and help them to visualise what it will look like.
While we are talking away i also talk about other jobs i have done and been on and also sometimes problems that have been encountered and gotten other so as they know i know what i am talkin about and i have the experience of 15 years.
I hope to make them feel comfortable with me and for them to know they are getting a tradesman who is perticular with the standard of work i carry out..
When i meet the customer for the first time i introduce myself as Steve from Finishing Touch, ceramic tiler.
I give them my portfolio for them to look at while i am measuring up there job, on the first page is names and contact nos. for references which they can contact by phone between 6-8 in the evenings, Then there is my information experience/gaurantees given etc, next to the photos is a description of the job, tile sizes and work carried out etc, and in some cases before/during/after photos.
I talk to the customer about what they want and how they visualise the tiling job i have come to look at, if they are unsure, or i can see a problem with there ideas then i will advise them of ways to over come this or give them suggestions and help them to visualise what it will look like.
While we are talking away i also talk about other jobs i have done and been on and also sometimes problems that have been encountered and gotten other so as they know i know what i am talkin about and i have the experience of 15 years.
I hope to make them feel comfortable with me and for them to know they are getting a tradesman who is perticular with the standard of work i carry out..