Correcting a customer

[Ian]

I did a litte hallway today for a chap I've worked for a couple of times. I did the bathroom a couple of weeks ago and did all the silicone work (as I normally do) only to find today when I had a look in the bathroom he has taken all my lovely neat silicone out from all the internals and around the bath, and replaced it with grout :yikes: I really want to ask why, but not sure I want to hear the answer, he's a mechanic and the house is going to be rented so why would he think grout is a better sealer than silicone????? Answers below please :lol:

 

[Stewart]

Because he's an idiot...... You do now have to tell him he has voided his guarantee!

 

[Del W]

Mechanics know everything thats why !

 

[Ian]

Because he's an idiot...... You do now have to tell him he has voided his guarantee!

Oh yeah! I just can't for the life of me work out what goes through someones mind when they do stuff like that. I might tell him I'm going to change the oil in my van for red bull, coz it makes it go faster. What a fool!

 

[Scott]

Because grout is far more flexible than silicone obviously! Next time you get a problem with your van fill an old wheel up with grout and addy and ask him why its not a smooth ride when you drive!

 

[Stewart]

Or you could have made a complete hash of the silicone and he wanted a better looking finish......(;0)

 

[Scott]

Wrong thread!

 

[Ian]

Or you could have made a complete hash of the silicone and he wanted a better looking finish......(;0)

:lol::lol::lol: It was white on white, so you couldn't tell I'd done it with my elbow :lol:

 

[Rich]

I have had customers in the past asking for no silicone because it looks so messy, I told them that it doesnt when it is done properly. I had to fight my socks off for them to let me use the stuff!!

Also I have lost track of how many times I have herd people say that they have done their own tiling and didnt need to use silicone because they used flexible grout.

But still, it is beyond me why anybody would remove the silicone and replace with grout.

 

[Andy Allen]

if hes a machanic you should of looked at it, took a deep breath and said......oooohhh looks a bit dodge that does mate, wouldnt want to run the shower to long with corners like that, needs fixing right away that dose, could be an expensive job now mate what with the price of materials and things, and then theres the labour charge, course our hourly rate is better than these big firms there just out to rip you off they are, and as its you we'll give a special rate, is that alright mate, so leave it to me and we'll get cracking (not the tiles).......i hope.

 

[user123]

Wow, Bri, where do you find them? :lol: Can't believe he went through so much trouble to mess things up!!! :lol:

 

[Dan]

What a maul. Surely if he's renting it out he wouldn't have really bothered to go through the effort (even if it was better with grout)?!?!

Strange world this is.

Love the redbull comment lol

 

[tfs]

Mate, I know how you feel.

I cant believe the number of guys telling me how to tile onto substrates, reccomending that I should be mixing PVA with my adhesive, or with paint to decorate plastered walls etc. One in particular says the primers such as Primer G are a load of rubbish and that PVA is the way it should be done:lol:

I have been working with some older guys recently (this is not ageism) and it seems this is how they were taught but they dont seem to want to be taught by me or anyone else these days when its suggested that they use the correct primers rather than pva.

Worth mentioning that these guys were not tilers and although I have been hired to do their tiling, they seem to know best as to how tiling is done.:lol:

 

[hillhead]

Ask him who done it? lol.
Then explain the xxxk up.

 

[Ian]

Wow, Bri, where do you find them? :lol: Can't believe he went through so much trouble to mess things up!!! :lol:

I'm starting to think there's a hidden message in my advert that attracts loons!