Do you price over the phone or by email. etc.?

[DHTiling]

Say if a customer phones you or emails you , do you give prices say per mtr over the phone etc...

I have had a few ask and i always decline to price or give prices per mtr ..

1 : I think each job should be viewed and priced accordingly..

2 : It could be a newbie tiler sussing your mtrge rates etc.. , had a few of them do that as well ..

 

[Gazzer]

I dont price over the phone, I just say it all depends on tile and how much cutting etc. I get lots of those calls.

 

[Ian]

No never price without viewing a job. Unless its an agreed day rate for an existing client/contact.

 

[CJ]

Have to see the job first.

Usually Suss out those chancers trying to get a price without seeing the job.

 

[John Benton]

Never give a price without seeing the job first. Customers will not tell you everything as they are generally looking for the cheapest price. I need to see it before giving a price, you never know what the job involves till you've seen it.

 

[Andy Allen]

every time ive done that the jobs ended up being nothing like what they have said on the phone, so allways look at them...

 

[Olz]

Never just over phone but did once price a simple bath splash back job via emailed pictures (with a tape measure showing clear measurements and a spirit level showing wall was good and flat) because driving their to quote, then back to do job made it uneconomical.

 

[White Room]

Never price over the phone it's a must see first, a few just ask for a ball park figure but always suspect with a few of them...

 

[Bubblecraft]

I never give my prices over the phone. I always view the job. If someone is willing to accept a price over the phone, they are phoning round to get the cheapest. You don't really want customers like that

 

[Dougs Third Go]

always insist on viewing the job first

 

[kilty55]

same as above for me

 

[thompsonbrown]

I always look at job. Telephone with price, if customer is happy with price then send written quote with all work itemised. 9/10 job requires more work than itemised, but customer has written quote to show what was priced for. Bear in mind i do tiling, Plumbing and electrics. Not just tiling.

 

[Mouldy]

It's never even occurred to me to give a price over the phone. Every job is different even if on paper it appears to be the same!

 

[mz30]

To the builders i work for i do it over the phone as the job is mine regardless as they never query my bill,for a domestic or reccomendation i wont give a price till i have seen the job and asked what tiles etc.

 

[The D]

if i can't look at the job i can't quote it