R
Reggiethethird
First post on this forum and unfortunately its not under good circumstances.
We have built what we had hoped would be our dream kitchen. One integral part of this is the ceramic floor from porcelanosa. These are large squares 60cm X 60cm. We used the branded adhesive and grout.
Our building contractor offered to lay them and agreed to match the rate we quoted by a tiler, this made sense to us as they built the room and laid the floor. We had stupidly assumed he had a tiler working for his firm. When we questioned the expertise following the job which we were not happy with he said 'in the building trade there is no real dedicated tilers, typically they also have another trade like brick laying or plastering'. Turns out our 'tiler' is actually a plasterer. Anyway, he is now back to rectify a job he still sees nothing wrong with. I'll list what we see as problem areas, and maybe you can tell me if you think we are being too critical. Pictures to accompany comments below.
1. Grout lines made with 3mm spacers but actual grout is closer to 4-5mm.
2. Many tiles are not laid square with each other
3. Varying width of grout lines
4. Tiles cut (badly) around architraves. Apparently this is how he's done it for 30 years and never has he been asked to cut the architraves.
5. Tiles not laid out correctly, leaving big gaps at the wall that skirting won't even cover.
6. Twice the amount of recommended adhesive was used, porcelanosa suggest this because the tiler was using it to level the floor as he went.
We feel really awkward questioning an expert and telling him how to do his job, the contractor has agreed to rectify and today it's taken the same chap a day just to get the problem tiles up. The issue is he seems to be making a bigger mess as he goes along, breaking and chipping tiles etc. The one architrave he has cut has nearly a 1cm gap between the wood and the tile! I'm tempted to rip it up and start again but we have just had our bespoke kitchen installed. All in all a mess.
We have built what we had hoped would be our dream kitchen. One integral part of this is the ceramic floor from porcelanosa. These are large squares 60cm X 60cm. We used the branded adhesive and grout.
Our building contractor offered to lay them and agreed to match the rate we quoted by a tiler, this made sense to us as they built the room and laid the floor. We had stupidly assumed he had a tiler working for his firm. When we questioned the expertise following the job which we were not happy with he said 'in the building trade there is no real dedicated tilers, typically they also have another trade like brick laying or plastering'. Turns out our 'tiler' is actually a plasterer. Anyway, he is now back to rectify a job he still sees nothing wrong with. I'll list what we see as problem areas, and maybe you can tell me if you think we are being too critical. Pictures to accompany comments below.
1. Grout lines made with 3mm spacers but actual grout is closer to 4-5mm.
2. Many tiles are not laid square with each other
3. Varying width of grout lines
4. Tiles cut (badly) around architraves. Apparently this is how he's done it for 30 years and never has he been asked to cut the architraves.
5. Tiles not laid out correctly, leaving big gaps at the wall that skirting won't even cover.
6. Twice the amount of recommended adhesive was used, porcelanosa suggest this because the tiler was using it to level the floor as he went.
We feel really awkward questioning an expert and telling him how to do his job, the contractor has agreed to rectify and today it's taken the same chap a day just to get the problem tiles up. The issue is he seems to be making a bigger mess as he goes along, breaking and chipping tiles etc. The one architrave he has cut has nearly a 1cm gap between the wood and the tile! I'm tempted to rip it up and start again but we have just had our bespoke kitchen installed. All in all a mess.
