Hello

[SHIRLEYBALL]

Hello to everyone, looks like an interesting site. I came across it whilst looking for information to help me with my bathroom which has been done up by an insurance company and some parts not too good. For example, some corners and a 'column' edge don't look good because the edges of the tiles have not been well cut. Too late to have them recut and relayed so I was wondering if there are some nice modern trimming to stick over or into to hide these raggy bits.

Also, I keep having to ask them to put in the odd floor tile again because some parts are 'loose' - clonk when you step on them. Why does that happen? And why does that white cement 'filler paste' that is supposed to fill up the gaps in-between tiles come loose in my case, like powdery?

Thanks
Shirley

 

[Gazzer]

Hello and welcome.
Photos of the job would help.
Sounds like bad workmanship to me, maybe bad products too

 

[mikethetile]

oh dear Shirley

youve been stung Im afraid,have you still got your tilers details and do you know what he did in your bathroom ie type of adhesive etc

pics are good as they show what its difficult to explain

 

[Deleted member 9966]

as an insurance company is involved, does anybody know if the insurance company would have to approve the completed works before paying the tradesmen?

 

[mikethetile]

No Liz , not if the cheque was sent out to the insured upon completion of the works, sometimes it sent out before

but having said that I would inform the insurers anyway as they have the clout to recover their money quickly and have the work redone

 

[Deleted member 9966]

No Liz , not if the cheque was sent out to the insured upon completion of the works, sometimes it sent out before

but having said that I would inform the insurers anyway as they have the clout to recover their money quickly and have the work redone

that was going to be my next recommendation. afterall, it would have been the insurers who would have had to approve the quote for the work to be carried out in the first place.

 

[Dan]

I'd certainly not keep asking them to refix the 'clonky' tiles. You'll find the whole floor will go like that pretty soon if it's been done recently and some are already coming loose.

It does sound like the wrong materials have been used, and if the tiles have been cut incorrectly it suggests somebody (I wouldn't call them a tiler) has done the work substandard and I'd be worried about what other standards haven't been followed on the job.

I too would be on the phone to the insurers AND the so called tiler and explain you want it done to standard at the very least.

Was this a tiler you found on behalf of the insurance firm?

 

[david campbell]

:welcome:to the forum

 

[DHTiling]

Hello Shirley and welcome... I agree with the above.. i would inform your insurers first and take it from there.

 

[Time's Ran Out]

:welcome:Shirley - if the work is in the South of Spain, everyone is a tiler - its getting a bit like here:lol:.
I'am sure the same rules apply ref insurance companies, but one thing is for sure - this work you have had done will only get worse and loose tiles/grout is a disaster waiting to happen.
A bit more info/pictures may get some more input.

 

[diamondtiling]

I have done loads of insurance work, you dont need to worry about anything, the buck stops with the company, tell them to sort it and insist they use someone of your choosing, any problems call me and I will give you all the relevant details.

 

[The Legend; Phil Hobson RIP]

:welcome: I agree with all above, sounds like shoddy work. Have it put right thats why we pay insurance, far to much of this so called (tiling) around today. Good luck.

 

[White Room]

Hi and welcome

 

[suave]

:welcome:

 

[Scott]

:welcome: