Help!! Floor tiling job gone wrong!!

[Blue_lagune]

Hi there. Not sure if I am in the right section but really, really need help. I have hired a builder to lay some tiles for me - porcelain floor tiles in the main and ensuite bathrooms. He completed the job but I am really not happy. None of the tiles are level, the spacing between them is uneven and the cuts around the toilet, sink and everywhere actually, are really bad! I am not sure what to do! I am not sure if the floor could be saved by replacing a few tiles? They are all uneven and I could feel sharp ages when I walk on them barefoot Do we have to remove the tiles and redoo completely? i havent payed him for the job yet but have mentioned that i am not happy in an email and over the phone. He said he will come and fix it. However, i have a feeling that this cant be fixed I am posting some pics on here - perhaps someone could give me advice on whether this could be rectified?? So gutted.. Every time I walk into the bathroom my heart sinks..

 

[Ian]

Welcome along to TF. It doesn't look very good at all, have you got a couple of pictures that show the whole floor, just to get the bigger picture?

 

[DHTiling]

Builders build , Tilers tile ... why employ a builder..?

 

[Qwerty]

Welcome. The tiling is not an acceptable quality from what I have seen from the pics. Sadly you will have to afford him the opportunity to rectify his work but don't pay a penny until it is an acceptable standard.

 

[White Room]

Hi and welcome...from the pictures there needs to be some rectification to the floor.

 

[Martyn Leeds]

As above. A picture of the whole floor would be good also. Was he not able to remove the sink instead of cutting round it? is the WC tiled around too? I think he must've skipped the last day of the 4 day course - 'cos that's grouting day I think!

 

[AliGage]

Oh boy! When you say replacing a few tiles, how many would be left behind!?

To be honest your builder either couldn't care less or doesn't have the skills to give you a finished room worth paying for.

Quote Lord Sugar and get a professinal tiler in.

 

[gamma38]

I'm the same as the other guy's. But also you should take just as much of the blame, you hired a builder to do your tiling:yikes: If your car breaks would you get your builder to fix that as well??

 

[John Benton]

Just to reiterate what has already been said, if you remove 1 tile to rectify and refit then the next tile along has the problem and so on. Looking at the photos the standard is not acceptable and he should be given the opportunity to either rectify it himself or pay a tiler to do the job on his behalf.

 

[Rookery]

From the pictures it's a very poor job and in my opinion all the tiles need removing and new ones fixed - by a skilled, professional tiler. I'm sure even an inexperienced bloke fresh from a short course would have made a better fist of it than your 'builder' has.

 

[steve187]

what substrate is under the tiles.

 

[Andy Allen]

:yikes: that's bad...in pic one, did some one throw up over the wall..??

 

[CJ]

:yikes: Shocking.

 

[Blue_lagune]

I will post more pic's but the overall impression of the floors in both bathrooms is bad. The tiles are sticking out of the grouting, etc, etc. The builder was recommended by a friend. He assured me that he could do the job and that he was experienced. The more I look and walk on it, the more I think it will have to be replaced. Not sure what his reaction will be though. Because he expects me to pay the full price for the job he has done as it is... Nightmare!!

 

[AliGage]

I will post more pic's but the overall impression of the floors in both bathrooms is bad. The tiles are sticking out of the grouting, etc, etc. The builder was recommended by a friend. He assured me that he could do the job and that he was experienced. The more I look and walk on it, the more I think it will have to be replaced. Not sure what his reaction will be though. Because he expects me to pay the full price for the job he has done as it is... Nightmare!!

Surely he can't really expect to be paid for that!?

 

[Andy Allen]

DON'T pay him a penny, tell him you want it all ripped up and done right at his expense....

 

[Brian the Tile]

get him to rip it all up and do the job properly before you pay him a penny,he should be ashamed and not even expect any monies until you are satisfied with the job

 

[Kia tiling]

He should be paying you for the inconvenience and trouble as well as putting it right.

it is a long, long way off from something you'd pay for!

 

[Lee@emctiles]

Shocking workmanship........only one thing that can be done

Orange Juice - Rip It Up - YouTube

 

[Blue_lagune]

Here are some more pics of the floors.. I am so angry as was looking forward to nice new floors in my apartment and sourced out nice tiles too. I am not going to pay for the job until he ripped them of and replaced. Although I doubt be will do this.. Will see hat he says when he comes back here. Will keep you posted. Thank you very much for your replies! Really gave me strengths to stand my ground!!

Only managed to upload one more pic due to poor connection on my phone...

 

[Blue_lagune]

He should be paying you for the inconvenience and trouble as well as putting it right.

it is a long, long way off from something you'd pay for!

It's been a nightmare and still is as I have to walk on it and look at it every day.. I didn't expect anything like this. And was so excited about having beautiful new floors. If he refuses to rip them off we will probably have to do it ourselves. I am not sure how difficult that job is or how much the tiler will charge for this.. One thing is for sure - I could not live the floors like that...

 

[DHTiling]

DO NOT !! pay for this abortion .. plz...

It needs to be rectified by someone who can actually tile and at the expense of this ye ha builder..

 

[demi34]

Job is very bad, but why you get builder to lay the tiles . Pay monkies get monkies, sorry!!!!!

 

[barrytiler]

disgrace!

 

[Sean SML Tiling]

If your looking for a tiler to do some real tiling message me as I live In Newport and I could give you a quote.