U
Unregistered
I have recently had a conservatory built on to my house. The project included finishing the floor with porcelain tiles. The concrete base was laid very unevenly. In places it was 30 to 35 mm out of level with the centre of the construction.
I raised concerns with the conservatory company but they kept on telling me that their tiler would sort it out. After much protest from me they reluctantly made a number of unsuccessful attempts at levelling the floor with self-levelling compound.
When their tiler arrived he chose to dot-and-dab the tiles because of the uneven concrete base. In some areas the undulations were so deep that two layers of tiles were required.
When the floor is walked upon it emits a hollow sound. I am concerned about the long term durability of the floor but the conservatory company involved say it is fine. They say that because no tiles have yet broken or become unstuck the job is fit for purpose.
Could anyone tell me if this is industry standard and whether I am correct to be concerned?
I raised concerns with the conservatory company but they kept on telling me that their tiler would sort it out. After much protest from me they reluctantly made a number of unsuccessful attempts at levelling the floor with self-levelling compound.
When their tiler arrived he chose to dot-and-dab the tiles because of the uneven concrete base. In some areas the undulations were so deep that two layers of tiles were required.
When the floor is walked upon it emits a hollow sound. I am concerned about the long term durability of the floor but the conservatory company involved say it is fine. They say that because no tiles have yet broken or become unstuck the job is fit for purpose.
Could anyone tell me if this is industry standard and whether I am correct to be concerned?