Insurance work

[stusgsx]

I've priced up and won a job which involves replacing leaking shower tray, re tile walls and floor, new screen, skim downstairs ceiling. The customer is going through insurance and it's all approved but he just emailed to say he will need copies of receipts for all the materials? Obviously I have marked them up nicely so what do I do?!

 

[On one]

The materials receipts are evidence of a purchase between you and your retailer,nothing to do with your customer.
He may want an itemised list of materials that you are supplying in your quote?

 

[stusgsx]

In my quote to the insurance company everything is itemised with prices. In my quote to the customer everything is listed but just one materials cost and one labour cost. I thought the customer just gets a big cheque? I think maybe he just wants to be Nosey but I don't want him getting funny at the end of the job with the agreed price

 

[On one]

You have done as I would do. A separate Labour cost and a list of materials cost.
What trade rate you negotiate with your suppliers is of no business of your customer.
Are you working for the Insurance Co or the householder?

 

[stusgsx]

That's what I thought.
Well I guess I'm working for the householder but insurance are paying the quoted price which he should have received a cheque for

 

[Chalker]

The two shower rooms I am doing (other thread) are both going through their insurance.
I supplied a price, labour and materials. The insurance company are paying the customer and she is paying me.
i don't understand why anyone would need a copy of your purchase receipts.

 

[foggy34]

they wanna cut costs pocket a few quid or see if they can get the gear cheaper, imo

 

[andyb1]

You're not really working for the houesholder, the insurance company agreed the price so why do they need the receipts.

 

[stusgsx]

I've replied to email saying I will provide an invoice of all costs on completion

 

[afright]

Any invoice provided to the customer,I always ask for a payment up front for an insurance invoice,I normally charge £50 which is deducted from the final price,you never know that they might take the money and run,then at least you get something for your time you soon find out if the customer is ok,if they refuse then you know what their intentions are.