C
carlito
Hi guys. I posted something in the pricing section of the arms on Friday and said that i was going to follow up with how its come about. The response to the pricing question was poor but the one response i got was something i was extremely grateful for.
I was called to go to this grade 1 listed house to replace a couple of tiles which had come loose in a couple of locations ( The conservatory and the main bathroom). Conservatory no problem, but when i get to the bathroom i notice the tile she wants replacing has the addy stuck to the substrate with none on the tile.
She then procceds to tell me about the tiling (which i identified as travertine), which had been sealed in something which made them shiny and this was wearing off in some places which made it look like the surfaces wasn't clean. She then started to show me the cracks in the floor tiles and holes which to me looked like stillettos had gone through them, which well and truly set the alarm bells off for me.
She informed me that they hadnt lived there that long and that the bathroom was like this when they moved in quite recently (bathroom had been done approx 5 yrs back).
Whilst talking to her I went over to the window area noticed a cracked grout line above the window and touched the tiles which to my horror pressed in when touched, which suggested that only the grout was holding them. I then informed the lady of what that suggested and became more horrified as i realised that the whole bathroom was potentially like this, I told her i would remove and replace the two tiles for her, but when they were removed, i have never seen anything so ridiculous. Behind them was a row of white ceramics which had been placed in order to fill out the space and to make it flush with the rest of the wall.
I scored these white tiles with my grinder to give them a key and procceeded to replace the trav, but I realised i need more addy on the tile so went to lift it off and the whole row including white tiles came crashing down smashing the toilet seat in the process. I was horrified. She says they had an idea the tiling and stuff wasnt right. They have sinced phoned the insurance who have told them to get a quote to put it right so they have asked for a quote seperately for floor and one for the full bathroom it is 14m2 on floor and 40m2 on walls to which they would like it re doing in 600x400 travertine tiles.
My question is, How do i go about quoting the job considering its a listed building and dont know what to expect underneath the tiling to both floor & walls?
Cheers
I was called to go to this grade 1 listed house to replace a couple of tiles which had come loose in a couple of locations ( The conservatory and the main bathroom). Conservatory no problem, but when i get to the bathroom i notice the tile she wants replacing has the addy stuck to the substrate with none on the tile.
She then procceds to tell me about the tiling (which i identified as travertine), which had been sealed in something which made them shiny and this was wearing off in some places which made it look like the surfaces wasn't clean. She then started to show me the cracks in the floor tiles and holes which to me looked like stillettos had gone through them, which well and truly set the alarm bells off for me.
She informed me that they hadnt lived there that long and that the bathroom was like this when they moved in quite recently (bathroom had been done approx 5 yrs back).
Whilst talking to her I went over to the window area noticed a cracked grout line above the window and touched the tiles which to my horror pressed in when touched, which suggested that only the grout was holding them. I then informed the lady of what that suggested and became more horrified as i realised that the whole bathroom was potentially like this, I told her i would remove and replace the two tiles for her, but when they were removed, i have never seen anything so ridiculous. Behind them was a row of white ceramics which had been placed in order to fill out the space and to make it flush with the rest of the wall.
I scored these white tiles with my grinder to give them a key and procceeded to replace the trav, but I realised i need more addy on the tile so went to lift it off and the whole row including white tiles came crashing down smashing the toilet seat in the process. I was horrified. She says they had an idea the tiling and stuff wasnt right. They have sinced phoned the insurance who have told them to get a quote to put it right so they have asked for a quote seperately for floor and one for the full bathroom it is 14m2 on floor and 40m2 on walls to which they would like it re doing in 600x400 travertine tiles.
My question is, How do i go about quoting the job considering its a listed building and dont know what to expect underneath the tiling to both floor & walls?
Cheers
