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The tiling would'nt have taken place in that short space of time, the kichen would need to have been fitted and electrics sorted.
 
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If the delamination goes well beyond the tiled area it sounds like the whole plaster has been compromised to me.

If it's isolated to said area, it's back to what doug has said or something close to that.
 
aqua all i know is that the plaster underneath the tiles is grand it has been scratched to recieve the hardwall, but on pulling the tiles off with my hands , the tiles had addy and hardwall attached to the back of them, the hardwall was blown. it makes me think that bags of hardwall were done. either frost or they have got damp before use.
 
Can't see why they would put hardwall on top of render, hardwall is the complete undercoat then the finish
 
I would lightly chisel away, with customers permission and see how far it goes.

Then draw my conclusions. Client may want a plasterer to take a look at it..

All the best.
 

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