Payment Problem - New One On Me!

[One Day]

I was introduced to a customer by a builder who was working for her on a pretty large project.
I quoted her. I had an emailed response saying my price is ok.
I clearly told her on our first meeting I don't sub - I only work for end-users.
I invoiced her for materials in advance (which she paid).
I have stacks of emails and texts with our discussions about the bathrooms etc.
Now she is in dispute with the builder (massive scope creep on the job)
I put my invoice in for payment on one bathroom as I couldn't complete both due to the dispute holding things up. Now she sends me an email stating that as a sub-contractor for the builder I should take it up with him!

What do you think?!

 

[J Sid]

Have you spoken to her directly?
Yes tricky situation as you say. How well do you know the builder? Could you offer to step in and arrange to get the room finished for her if it looks like the builder will not be back to finish it?

 

[Ian]

Do you have it in writing, your discussion about not subbing?

 

[Italy]

I think this problem only Italian........
But no

 

[On one]

I would remind her that you have written confirmation of acceptance of your price.
Looks like she is trying to wiggle out of paying.

 

[Spud]

If you sent her the quote and she paid the deposit ,then the contract is with her not the builder , do you have terms and conditions attached with your quotes?

 

[Chalker]

With Gary. You invoice. Her and have no contract with the builder. Looks like the May have run out of money.
Go round asap amd get what you can, stating you are not employed by the builder.

 

[Two-Trowels]

If you sent her the quote and she paid the deposit ,then the contract is with her not the builder , do you have terms and conditions attached with your quotes?

This. End of.

 

[bcd-87]

I was introduced to a customer by a builder who was working for her on a pretty large project.
I quoted her. I had an emailed response saying my price is ok.
I clearly told her on our first meeting I don't sub - I only work for end-users.
I invoiced her for materials in advance (which she paid).
I have stacks of emails and texts with our discussions about the bathrooms etc.
Now she is in dispute with the builder (massive scope creep on the job)
I put my invoice in for payment on one bathroom as I couldn't complete both due to the dispute holding things up. Now she sends me an email stating that as a sub-contractor for the builder I should take it up with him!

What do you think?!

Im sorry to hear this mate, none of use are safe !! i have clear T&Cs and half the time clients still try and f**k around.. i do all this checkatrade s**t it should be checka homeowner !! sorry for the language

 

[Rizzle from the Portizzle]

all the time we here about doggy builders x that by 100 and you have some clue about the clients are far worse

 

[One Day]

She's got 14 days then it's going moneyclaim.

 

[Italy]

Im sorry to hear this mate, none of use are safe !! i have clear T&Cs and half the time clients still try and f**k around.. i do all this checkatrade s**t it should be checka homeowner !! sorry for the language

are you Italian??? lol

 

[Andy Allen]

She's got 14 days then it's going moneyclaim.

What's money claim?

 

[bcd-87]

are you Italian??? lol

are you Italian??? lol

Lol.. No my mums African and my dads Indian

 

[Italy]

Lol.. No my mums African and my dads Indian

same same!!! ahah