payments

[georgetknight]

how do you all work your payments from customers such as money for materials on starting the job rest on completion or full payment at the end just interested i personally tell them at the quote stage how i work which is i do half the job then take half the money and then get the other half on completion never not been paid obviously this doesnt apply to repeat customers but i feel it gives me a heads up at the half way point as if they are not going to pay .your thoughts

 

[Leatherface]

Payment in full on completion

 

[Concept PHT]

Payment in full on completion

Agreed
The amount of stories I have heard of 'cowboy' tilers demanding money up front and not showing up to complete the job is terrible.

By fronting the capital for materials yourself, it shows you are a trustworty and organised tradesman, and will help to secure the job.

However, I have had to supply bathrooms before. Which goes into thousands. So obvioulsy you are within your right to ask for part payment for this upfront as you don't want to be lumbered with a bathroom suite if the customer decides to pull the plug last minute.

 

[Varley]

I agree, payment on completion.

 

[Leatherface]

I agree.
If you do a good job and the customer is happy, the payment shouldn't be a problem.
Your approach may put some people off - It would me !!!

 

[epoxy pete]

money paid after they are completely satisfied with the job!! asking for cash halfway through is a big no,i would certainly not choose a tradesman who did this,only time i ever ask for money is if a few grand has been laid out on materials and it is "on site"

 

[georgetknight]

cheers for the replys all very good points looks like im certainly the minority on this one and thats why i think the forum and also all the people who reply to these post give a good bit of honest advice that may help others and also myself in the future i agree i think that in future unless its a lot of outlay on materials i wont be asking for any money untill the end of the job and customer is happy i think that this will create a better image of me and my company.

thanks for the help

 

[Varley]

i think that in future unless its a lot of outlay on materials i wont be asking for any money untill the end of the job and customer is happy i think that this will create a better image of me and my company.

It certainly will m8!

 

[Leatherface]

Cheers George - good luck.
It's is always a risk that people won't pay - guess you have to take that risk.
Sure that many of us know a few dodgy people who will get the money back for us if needed - even if it costs us a percentage. I know one or two. Far more effective and quicker than County Court :wink_smile:
Have only used him once, had waited 3 months for £900.00. Cost me £200 and got my money a week and a half after I gave him the go ahead. Happy with that - may not have got a penny otherwise. He can be a nasty piece of work when he has to.

 

[wivers]

It's amazing what a burnt out car can acheive.

 

[UKTT Darren]

Better than the small claims court any day, someone ringing the doorbell with a baseball bat

 

[Leatherface]

Yes - send the boys round !!

 

[CON5933]

I try to stick to the notion that until the customer has paid in full....everythin belongs to me, adhesive....grout.....sealant.....plasterboard.
Don't get me wrong, i'd stack all their tiles up neatly once removed to get at my 'gear'

If i've done the plumbing aswell that could turn into a frightening thought....

 

[trevortine]

I try to stick to a general rule if im laying out more than 1500 quid myself then i ask for deposit to cover materials, otherwise its payment upon satisfaction