Rectified Tile edges

[Shyde15]

I have just had some rectified tiles laid, which are 60x30cm Grey Karin Anthracite Lappato Procelain floor tiles. Problem is The tile is Anthracite the grout is anthracite to match and I asked the shop I bought them from would I see the white biscuit edge and he said "no because the grout would be flush with the tile". Well the tiles were laid and I can see the white biscuit edge. The shop and manufacturer are saying it is the tilers fault because he has not laid the grout flush and the tiler is blaming the tile because there is a slight white bevel edge on the tile about a 2/3rds of the tile is cut perfectly vertical and then 1/3 white bevel at between 45-50 degrees, Who's right and who's wrong should there be a bevel and is it within a tolerance of a rectified tile.

Please help
Steve

 

[DHTiling]

Pics would help..

 

[Bubblecraft]

Hi & welcome. As above. Any pics?

 

[macten]

It's very difficult, nigh on impossible to have perfectly flush joints. If it's a floor then flush grout joints will wear down anyway, plus it gets dirtier quicker (appreciate your grout is dark though).

Some rectified tiles are a nightmare for the glaze not carrying round far enough.
Or maybe the tiles haven't been laid very flat and that is causing the problem.
As said need pics really.

 

[White Room]

Hi and welcome....

 

[Shyde15]

It's very difficult, nigh on impossible to have perfectly flush joints. If it's a floor then flush grout joints will wear down anyway, plus it gets dirtier quicker (appreciate your grout is dark though).

Some rectified tiles are a nightmare for the glaze not carrying round far enough.
Or maybe the tiles haven't been laid very flat and that is causing the problem.
As said need pics really.

how do I upload a photo???

 

[Shyde15]

Here are the Photos I took

 

[White Room]

Theres no colour on the edge of the tile at all, your on a hiding to nowhere...

 

[macten]

The joints are a lot lower than I would leave them but as Whitebeam says - there is no colour on some of the edges so your tiler had an impossible task. I'd like to think as a tiler I would spot it before laying but that's only because I've had this problem in the past and look for it now. Have seen it on more and more rectified tiles recently.

 

[Shyde15]

When I called the the Tile rep out and the shop owner from the shop I bought the tiles from, they have said there's nothing wrong with the tiles. I have a impossible task. If it is the tile, who and how do i get clarification of this; is there some professional I can seek advice from.?

 

[John Benton]

As above, the grout appears relatively low. In pic1 it looks as thought the left tile has a bevel in the edge whereas the right tile does not, unless this is just the angle that the pic was taken from.

 

[Bubblecraft]

The grout does look quite low but as above, the tiler had an impossible task to try & hide the white biscuit edge. More so because it beveled.
The tile shop is in the wrong as you clearly asked if the biscuit edge would be seen after grouting which they replied no. You were wrongly advised.
It's between yourself & the shop.

You can blame them for being wrongly advised & they can say to you that you were aware of the biscuit edge before purchase.

I wouldn't blame the tiler

 

[Shyde15]

The shop have done a mock-up using one of the beveled tiles and a new one and grouted it level and it does hide the white bevel; but not sure if he is asking the tiler too much to be able to grout at that level detail or is the shop owner and tile manufacturer just trying to cover up a fault with the tile.

 

[The D]

If the shop think that they can do it then tell them to have a go it is not the tilers problem IMHO

 

[afright]

You get this with some tiles even with a red biscuit when grouted you can still see the red edge maybe try and regrout the tiles might help its just one of the hazards we face from time to time.