Scratched marble tiles.

[enduro]

Had a call at 10am today from a builder, he had laid a polished marble floor in a kitchen and they had to take out the washing machine and while doing so deeply scratched 4 tiles...customer said she wants them replaced..but they have electric underfloor heating so now he is panicking. So this is my question? How much would you charge for removing 4 tiles without damaging the underfloor heating :yikes:....I polished the scratches out and the customer was well happy with the job Now the job took me 20 mins to do and i charged him £65.00 ...He thought it was to expensive for 20 mins work ...I would like to see him remove 4 tiles with underfloor heating for £65.00 :lol: Idiot!!!!

 

[macten]

Would have thought he'd be well made up with that result.
What did you use to polish out?

 

[enduro]

I used my fein multimaster with diamond polishing pads. Started with 400 grade then 800, 1800 to finish and a final polish with Aqua mix Renue.

 

[macten]

Did you just concentrate on the sratched areas?

 

[enduro]

Did you just concentrate on the sratched areas?

Had to feather the scratches out and polish the whole tile, you have to be careful and try and not make the tile any more polished than the others.

 

[Time's Ran Out]

That is well within the phrase 'cost effective'.

It's not just the 20mins of actual polishing - its your travelling time, overheads, tools and most important knowledge.

 

[Gazzer]

I think you saved him more than £65 in the long run. Had he taken the tiles out and damaged the floor he would be crying.

 

[Pebbs]

He moaned at £65.00?!!! He rang you, you went out there straight away, I want to go round there and read him the riot act. Regardless of how long it took you to do it. Id charge him a half a days rate (thats my charge out rate). I run into this all the time, some people want a job done urgently, and then have a grumble. You got him out of a deep hole there....gawds some people have a nerve complaining.

Lynn

 

[Dan]

Which diamond polishing pads are they with the Fein mate? Do they come with the tiling kit? Are they the black sanding ones?

 

[Gazzer]

Which diamond polishing pads are they with the Fein mate? Do they come with the tiling kit? Are they the black sanding ones?

TradeTiler.Ltd

 

[enduro]

Which diamond polishing pads are they with the Fein mate? Do they come with the tiling kit? Are they the black sanding ones?

No i use these.
Diamond Electroflex
Fein Triangle Pads

The triangular diamond Electroflex flexible Fein machine pads are ideal for grinding and polishing very small and difficult areas on stone floors including granite, marble, natural stones and terrazzo

 

[mikethetile]

hes got the hump as he didnt have the nouse to do that himself, but it would have cost him more than 65 sobs for the kit

he got off lightly tell him to grow up and pay up

 

[Pebbs]

Want me to go round there and have a word?!!! :incazzato::incazzato:

Lynn

 

[enduro]

hes got the hump as he didnt have the nouse to do that himself, but it would have cost him more than 65 sobs for the kit

he got off lightly tell him to grow up and pay up

He payed as i said i want paying cash straight way...So he went off to get the cash and when he returned 20 Min's later i was finished and drinking tea with a happy customer...He just thought £65 was a lot of money for 20 Min's work. I didn't stop and justify my charge as i think he got very good value for money at short notice.

 

[White Room]

Quite honestly mate you done him a favour