U
Unregistered
Hello
Six months ago I had my shower room tiled with RAK 60x30 New Form tiles in black. On Staurday I used Viakal to clean the chrome taps, and the run-off bleached the tiles, I mean proper light grey streaks covering about 12 tiles. Tried scrubbing in the hope that the satin was residue, no luck. Looks like it's penetrated the tile. Given that Viakal is acid based and that porcelain is non acid sensetive, I assume the tiles have a non porcelain finish on a porcelain substrate, that was damaged. So, what do I do? Can the tiles be repaired, damaged tiles only replaced, or an entire retile? Insurance job?
Yours
Gutted.
Six months ago I had my shower room tiled with RAK 60x30 New Form tiles in black. On Staurday I used Viakal to clean the chrome taps, and the run-off bleached the tiles, I mean proper light grey streaks covering about 12 tiles. Tried scrubbing in the hope that the satin was residue, no luck. Looks like it's penetrated the tile. Given that Viakal is acid based and that porcelain is non acid sensetive, I assume the tiles have a non porcelain finish on a porcelain substrate, that was damaged. So, what do I do? Can the tiles be repaired, damaged tiles only replaced, or an entire retile? Insurance job?
Yours
Gutted.