P
Pebbs
A couple of months ago I completed a nice contract, of which this Portland Stone Staircase was part of. Wednesday I got a phone call from the carpet fitters, apparently the client had decided to have a runner on the staircase. You guessed it, they messed the installation up, and the staircase can only be discribed as looking like it has undergone heavy shelling from a nearby tank. It is now riddled with holes, all diff sizes, because the fitters went a bit stir crazy with the drill.
If I had messed up someone elses work, Id feel terrible, but not this lot. This is how the conversation went.
Hello is that Lynn?
Yes
Its Tony from XXXXX XXXXXXX Ltd, were down XXXXXXXXXX and we messed your staircase up a bit with the drilling. I dont know what the fuss is about cos we said we would put some filler in the holes but the architect has insisted we call you in to do this. So how much will it cost us?
How much damage have you done?
Not a lot, its probably a 10 min job so if you can pop in and do it fine, but I need to know how much its going to cost.
I cant tell you how much it will cost till Ive seen it.
Well bring your stuff down tomorrow and get it sorted! if you cant do that let me speak to your boss.
(Ok now Ive got the raving hump, hes messed up my staircase, and is giving me attitude the meter is running so to speak):mad2::mad2:
I'll get someone down there tomorrow to have a look and I'll let you know.
Listen luv that aint good enough, let me have word with someone in charge.
(That does it, hes asking for it)
Get stuffed I said and put the phone down...
The architect rang me 30 mins later....I sent someone out to look at the damage, and because its the carpet fitters that will have to pay I charged them for the estimate :yikes:. Ive done the making good, and they are paying premium for it. They basically have knackered the staircase up, Ive patched it up as best I can, but I can see it being all ripped out and re-installed. Im fuming, they effectively have ruined something I was proud of.
RIP my staircase
If I had messed up someone elses work, Id feel terrible, but not this lot. This is how the conversation went.
Hello is that Lynn?
Yes
Its Tony from XXXXX XXXXXXX Ltd, were down XXXXXXXXXX and we messed your staircase up a bit with the drilling. I dont know what the fuss is about cos we said we would put some filler in the holes but the architect has insisted we call you in to do this. So how much will it cost us?
How much damage have you done?
Not a lot, its probably a 10 min job so if you can pop in and do it fine, but I need to know how much its going to cost.
I cant tell you how much it will cost till Ive seen it.
Well bring your stuff down tomorrow and get it sorted! if you cant do that let me speak to your boss.
(Ok now Ive got the raving hump, hes messed up my staircase, and is giving me attitude the meter is running so to speak):mad2::mad2:
I'll get someone down there tomorrow to have a look and I'll let you know.
Listen luv that aint good enough, let me have word with someone in charge.
(That does it, hes asking for it)
Get stuffed I said and put the phone down...
The architect rang me 30 mins later....I sent someone out to look at the damage, and because its the carpet fitters that will have to pay I charged them for the estimate :yikes:. Ive done the making good, and they are paying premium for it. They basically have knackered the staircase up, Ive patched it up as best I can, but I can see it being all ripped out and re-installed. Im fuming, they effectively have ruined something I was proud of.
RIP my staircase