Trim finishes on domestic tiled projects

["Retro Tile"]

Hi All,
Fellow professional tilers im intrigued to here your views on finishing a tiled project with a trim, needed or not??
I have just done another cracking job for a customer 5 course high kitchen splashback in beige metro's 200x100 on this occasion I have finished the horizontal runs tastefully with coloured beige Silicon it looks mega blends in beautiful the customer left everything to my discretion but now is refusing to pay me because he now says he wants trim, he seams to know everything even though he has nothing to do with the tiling industry I always assumed finishing a tiled edge depended on the aesthetic finish required, I am fully qualified in all areas of tiling even Bissaza, and I teach on the occasion has this has never happened before its made me question myself, any comments and input would be appreciated.
thanks Martin.

 

[Blunt Tool]

Are you saying you did not give any external corners a finish trim/mitre etc or top tiles and ends left no trim or Silicon?

 

["Retro Tile"]

No m8, vertical edgeing trimmed and siliconed to corners.

 

[GoneGuy]

Could you post a picture of the job to show us.
It could help.
I always explain and show customers trims etc and get approval before commencing work it saves on any issues raised

 

[Andy Allen]

Take it you mean the top edge..?
Always difficult with metros as the vertical edge is 8mm the top 6mm
As always I explain this to the customer and let them decide.
If they say...... Do what I think is best, then a brown biscuit tile I would, white biscuit then no.

 

["Retro Tile"]

Could you post a picture of the job to show us.
It could help.
I always explain and show customers trims etc and get approval before commencing work it saves on any issues raised

 

["Retro Tile"]

I have a couple of photos Please could you advise me how to upload them as I'm new to this site.
Thanks Martin.

 

["Retro Tile"]

Take it you mean the top edge..?
Always difficult with metros as the vertical edge is 8mm the top 6mm
As always I explain this to the customer and let them decide.
If they say...... Do what I think is best, then a brown biscuit tile I would, white biscuit then no.

Yes m8 the customer gave me a "whatever you think" job and yes, it is the top edge beige Tile, beige grout, beige Silicon hopefully photos to follow if I can suss it.
Thanks martin.

 

[Qwerty]

I have a couple of photos Please could you advise me how to upload them as I'm new to this site.
Thanks Martin.

Click on the 'Upload a File' button at the bottom of the text box, thèn once you have loaded them click on 'Full image'. It will then insert into your post. Then click 'Post Reply' as usual

 

["Retro Tile"]

Click on the 'Upload a File' button at the bottom of the text box, thèn once you have loaded them click on 'Full image'. It will then insert into your post. Then click 'Post Reply' as usual

It says image url needed??

 

[Qwerty]

It says image url needed??

Click on this button.....

 

["Retro Tile"]

Click on the 'Upload a File' button at the bottom of the text box, thèn once you have loaded them click on 'Full image'. It will then insert into your post. Then click 'Post Reply' as usual

 

[Andy Allen]

Difficult one really......I've done them both ways, and imo either way you get issues, if you use 8mm trim then it leaves a lip on the top row, or you see the tile edge.
Which is why I always explain this and let the customer decide......
Not very helpful in your case I know, but if he gave you free disgration to tile how you see fit then that is what you have done.....
I would either offer to fit the trim at a small cost....
Or just do foc and chalk it down to experience..

 

["Retro Tile"]

Difficult one really......I've done them both ways, and imo either way you get issues, if you use 8mm trim then it leaves a lip on the top row, or you see the tile edge.
Which is why I always explain this and let the customer decide......
Not very helpful in your case I know, but if he gave you free disgration to tile how you see fit then that is what you have done.....
I would either offer to fit the trim at a small cost....
Or just do foc and chalk it down to experience..

I offered to trim it at a further small charge he wasn't prepared to pay for work so far so thought I was insulting by asking for a further charge he tried to say my standard of work was substandard In hindsight i don't think he wanted to pay from the start.
Thanks Martin.

 

[Flintstone]

It is a bit of a personal decision, and personally I like to use square edge trim on the top as well as anywhere else such as external corners. There was a thread on this not so long ago.