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Discuss Tiling Standards in the Tilers' Talk - All Other Countries area at TilersForums.com.
O
One Day
..and just to point out that it might actually be WITHIN BS5385 tolerances.
1mm lippage is a crazy amount on a rectified edge and BS5385 should be revised to 0.1mm in my opinion.
I reckon if you actually measure the lips in the photos they are under 1mm (just)
No excuse for such a shocking job, but they may use it as an excuse.
1mm lippage is a crazy amount on a rectified edge and BS5385 should be revised to 0.1mm in my opinion.
I reckon if you actually measure the lips in the photos they are under 1mm (just)
No excuse for such a shocking job, but they may use it as an excuse.
Andy Rhodes
TF
Shouldn't have to use tiling clips on those tiles there only 600 x 300 by the looks of them in the pictures, 600 x 300 are the new 6 x 6 it's just very poor quality of work demonstrated by a fixer who excuse, it's been done to BS standards I think this person's definition of BS is standing for Bull rubbish
Andy Rhodes
TF
S
Spare Tool
No not essential to use clips but would have made for a dam sight better job with them...
Ash205
TF
Thank you everyone for your comments,
Just to answer a couple of questions
We had the whole job project managed by the bathroom company whilst We went away on holiday so we didn’t see the issues with the tiling until we came back, but they were raised straight away on our return
However because of a discontinued vanity unit and a measuring problem along with a chipped cistern we have had to wait the last 6/7 weeks for the items to become available to able to finish the job and presumed everything would be put right all in one go
The downside is they came this week and fitted everything that was missing, and gave the speech about the tiles again.
Having read the comments my plan now is to give them another couple of weeks to sort the tiles and if I get no joy bring somebody in to do the tiles correctly using their fitting fee (everything else was paid for upfront except fitting)
Again thanks for your comments guys most appreciated
Just to answer a couple of questions
We had the whole job project managed by the bathroom company whilst We went away on holiday so we didn’t see the issues with the tiling until we came back, but they were raised straight away on our return
However because of a discontinued vanity unit and a measuring problem along with a chipped cistern we have had to wait the last 6/7 weeks for the items to become available to able to finish the job and presumed everything would be put right all in one go
The downside is they came this week and fitted everything that was missing, and gave the speech about the tiles again.
Having read the comments my plan now is to give them another couple of weeks to sort the tiles and if I get no joy bring somebody in to do the tiles correctly using their fitting fee (everything else was paid for upfront except fitting)
Again thanks for your comments guys most appreciated
D
Dumbo
That action might get you into trouble . Have you created a paper trail . You need to put in writing what you are not happy with and ask them to correct it . They need to given the chance to correct it . I know you complained , but you have to ask them to put it right . You should speak to a solicitor or local citizens advice bureau on how to deal with this .
Andy Rhodes
TF
Ash205
TF
Have been emailing and written several times and to be honest would of been happy for them to finish the job just to get it done and dusted , but the owner when it came to the tiling question actually shouted at the wife and told her to get 3 independent tiling companies in who would all say it was a good job ,
Have decided to give them till the weekend to respond with their solutions to the tiles , then plan on giving them 2 weeks notice of us going somewhere else to get the job finished , this job was actually started on the 6th December so just want it done now
Have decided to give them till the weekend to respond with their solutions to the tiles , then plan on giving them 2 weeks notice of us going somewhere else to get the job finished , this job was actually started on the 6th December so just want it done now
D
Dumbo
I still think you should take advice as you don't want to end up paying for it twice
Andy Rhodes
TF
T
Tile Shop
How dare he shout at your wife for speaking her mind! If it were my wife, she'd make sure he swallowed at least 75% of his teeth!
Sorry but you need to stick to your guns on this one and if they don't back down, then as above, solicitor or CAB. That is not a good job. Simple! There are several issues, and whether or not those lips are in or out of tolerance, they are horrendously visible and shows a complete lack of attention to detail and ruin the whole look of the job. How they couldn't have seen that when laying, I'll never know. Unless the lighting wasn't adequate, to which there is also a guideline in BS5385, part 1 (4.2.2).
You could get 20 tilers to come and look; they will all tell you the job is complete crap!
Sorry but you need to stick to your guns on this one and if they don't back down, then as above, solicitor or CAB. That is not a good job. Simple! There are several issues, and whether or not those lips are in or out of tolerance, they are horrendously visible and shows a complete lack of attention to detail and ruin the whole look of the job. How they couldn't have seen that when laying, I'll never know. Unless the lighting wasn't adequate, to which there is also a guideline in BS5385, part 1 (4.2.2).
You could get 20 tilers to come and look; they will all tell you the job is complete crap!
Last edited by a moderator:
Sorry posted this accidentally on the general forum.
Hello I am currently in dispute with Wickes bathroom installation as they have fitted my wall tiles and I have cut slivers as the last course where the wall meets the ceiling. They blamed it on an uneven ceiling however I have argued that regardless of the uneven ceiling the last course cuts should have been larger and would have been if the area had been set out and measured correctly. Suggesting that if the first course (at the bath) was cut the last course cut would have been larger and better in appearance. They said that British standards state the the first course at the bath must be a full tile. I cannot find this BS and the only one I can find is one that states cuts should be kept to a minimum and be as large as possible. Who is right here and do you agree this is a poor quality install?
Hello I am currently in dispute with Wickes bathroom installation as they have fitted my wall tiles and I have cut slivers as the last course where the wall meets the ceiling. They blamed it on an uneven ceiling however I have argued that regardless of the uneven ceiling the last course cuts should have been larger and would have been if the area had been set out and measured correctly. Suggesting that if the first course (at the bath) was cut the last course cut would have been larger and better in appearance. They said that British standards state the the first course at the bath must be a full tile. I cannot find this BS and the only one I can find is one that states cuts should be kept to a minimum and be as large as possible. Who is right here and do you agree this is a poor quality install?
Attachments
C
Concrete guy
It's not great to be honest, but it's serviceable and fit for purpose.
Whilst it could look better, legally there's probably not a great deal you can do about it. As all the law will look at is if the install has been done and is fit for purpose.
It's unfortunate that a contrasting grout has been chosen as this highlights the problem further.
If it bothers you that much I'd be inclined to fit a small cove or similar to the ceiling to disguise the problem.
Whilst it could look better, legally there's probably not a great deal you can do about it. As all the law will look at is if the install has been done and is fit for purpose.
It's unfortunate that a contrasting grout has been chosen as this highlights the problem further.
If it bothers you that much I'd be inclined to fit a small cove or similar to the ceiling to disguise the problem.
H
hmtiling
British standards aren't regulations but guidelines. It is in those guidelines to waterproof wet areas though and I'd wager they haven't. Throw that back at them. The threat of posting all over social media usually works with big firms too. Good luck
H
hmtiling
I'd just threaten it for nowThanks, I was tempted to post on social media but was worried it may harm my case
D
Dumbo
As @hmtiling
Said ask them if they have waterproofed the walls before tiling as that is in British standards also as @Boggs
Said I have tiled an awful lot of bathrooms where I haven't tiled a whole tile of the bath , and yes do not get confused as to what british standards are they are a code of good practice and not even building regs .
Said ask them if they have waterproofed the walls before tiling as that is in British standards also as @Boggs
Said I have tiled an awful lot of bathrooms where I haven't tiled a whole tile of the bath , and yes do not get confused as to what british standards are they are a code of good practice and not even building regs .
D
Dumbo
It's no good siliconing over grout in the corners, this joint is meant to be free of grout and adhesive, this is a movement joint , British standards therefore they should know this (hint of sarcasm ) . I would of done that in a colour match silicone but that would be more expensive that generic cheapo silicone .
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