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Hi and welcome. Yeah you can get your money back via your CC company. Give them a call and they'll send the forms out for you to fill in.
As for southern training centres, checkout Plumbing Course | Construction Training | Electrician Courses | DIY Skills and Tiling Courses and Training: 1-6 Week Courses in Tiling
Totaly agree John, no contact details and guys losing money, it's shamefull
My thoughts exactly, I first met Sam about 11 years ago before he was tiling and then met him when I went to Diamond for a geometric course...Is was the blind leading the blind on that....
Eventually went to Harlow for the day to learn some correct setting out on the geo floor, was'nt charged for that.
I found that the old tiles that were stripped off the walls with adhesive on the backs were re-used as such.
I left a leather wallet for A4 note paper in the training area which was'nt cheap, phoned up when I got home and spoke to Zoe on the reception and asked that if they sent it I would pay the postage.
Nothing, then phoned again and realised it had a new owner, not best pleased.
Never left feedback because I probably would been ooft of the forum as he was a sponser, now I have had my say on the matter.
You wouldn't have done and to be fair to us. And to be honest mate I need the inside info from the customers of the sponsors more than I need the sponsors. So please do in future tell me anything you have an issue with regarding a sponsor as it could affect their sponsorship. The bottom line is Diamond we're paying their bills with us and announcing their growth only 2 weeks before the member notified the forum with this thread.
Nobody knew what was going on. But if enough people told me the truth I'd have worked out soon enough that we need to change said sponsor. Especially given the fact I've worked in the training side of things and really want to make sure we have the right firms with us and a good range of types of courses etc.
I do need the feedback though. And a member giving it would be thanked, not removed from the forum. You know that, right?
Dan, I appreciate the dilemma you may face, and my perspective on this is as a businessman as well as a tiler. A Training company does not get customers unless it targets markets where potential customers exist - your forum is a perfect market for all Tile Training Groups - they will work hard to get highlighted on this forum. You did not not get it wrong with the quality of training provided by Diamond.
My experience is that I chose to train with them because of the recommendations on your forum - I actually contacted 3 companies recommended on this forum. Of the 3, Diamond dealt with me the most positively, quickly and had the best feedback. Of the other 2 - one did not even return my phone enquiry, the other phoned 3 days later (and they are both still recommended on here). I started a 2 week course with Diamond to supplement my house renovation work in April. I was so impressed with the instructors Sam and Paul, and enjoyed tiling so much because of what and how they taught, that I decided to take up tiling full time and booked the remaining 4 weeks to make the full 6 week course. I also noted that other students I trained with were similarly impressed back then. I interspersed the training with my work, doing a further 2 weeks in June, the final 2 weeks in August and have been full time tiling now for about 6 months.
I and many other students of Diamond will tell you that the training was excellent. I did note a real lowering of staff morale during the 6 months - but it was not really my business. I did wonder how long that situation would continue, but with the benefit of hindsight, the money problems were looming and I believe the staff and the training suffered because of that.
So overall, I do not think you made a mistake allowing Diamond to sponsor the forum. They provided excellent tile training that only started to fall off during the summer - the quality of my tiling work is now professional standard, and I am already getting close to professional speed by applying tips and skills passed on by Diamonds trainers. Are you now only going to accept sponsorship from long established training centres? What constitutes an established training centre? That may ultimately leave you asking only local authority colleges to become sponsors, and with the public expenditure cuts that may be fraught with danger too!
I see the other private colleges making hay from the outfall of Diamond Training, but in this economic climate we (businessmen) are all facing potential dangers of going bankrupt - and sometimes it is necessary to take some risks to survive. It may be that Danny (who I described as giving me the impression of being a wide-boy) was a bad businessmen, but that is a very difficult conclusion to reach without detailed analysis of the business he was running.
There are many other folk out there who will explore this forum looking to buy tile training through this forums recommendations. Many will be satisfied. A few will suffer loss when another training centre fails (I do not think Diamond will be the last). By all means look at your system of accepting sponsors to ensure that folk are less likely to lose out, but don't be too hard on yourself.
We've never had a single guy email us with an issue regarding your products and / or services Richard mate. Only lots of emails and thread praising the products. Keep up the good work.
Discuss Diamond Training Group (Now Closed) in the Tiling Course Feedback area at TilersForums.com.
B
Bathpool
I have been in touch with companies house again this morning, they have still not been informed about the liquidation or who the receivers are. They said there is no time limit as it depends on the type of administration or receivership that is in place. They did say they are chasing them for late submission of the annual accounts though. I have had no communication as a creditor from anyone either. Also nothing back from my credit card company yet - all very frustrating.
Essex Tilings (Diamond Training) registered company number is 6364187, if that helps anyone trying to get their money back.
Essex Tilings (Diamond Training) registered company number is 6364187, if that helps anyone trying to get their money back.
J
jim-meister
Hi Guys,
I shelled out £250 around a month ago via my debit card as a deposit for a 6 week advanced Tiling course with Diamond starting in January.
I went to onto their site today and it was down, then the phone wasnt answered when i called etc etc.
It wasnt until i googled them and came across this forums thread that i have just discovered whats happened.
1. As stated above i paid by debit card, can i get my money back?
2. I desperately still want to take up tiling as a full time career, therefore need a good course.I am located in West Sussex and a course spread over weekend would be best for me , however i am young and ambitous and want to be the best i possibly can so would be grateful for suggestions on which company/course to replace diamond.
Jimmy
I shelled out £250 around a month ago via my debit card as a deposit for a 6 week advanced Tiling course with Diamond starting in January.
I went to onto their site today and it was down, then the phone wasnt answered when i called etc etc.
It wasnt until i googled them and came across this forums thread that i have just discovered whats happened.
1. As stated above i paid by debit card, can i get my money back?
2. I desperately still want to take up tiling as a full time career, therefore need a good course.I am located in West Sussex and a course spread over weekend would be best for me , however i am young and ambitous and want to be the best i possibly can so would be grateful for suggestions on which company/course to replace diamond.
Jimmy
W
White Room
Hi and welcome. Yeah you can get your money back via your CC company. Give them a call and they'll send the forms out for you to fill in.
As for southern training centres, checkout Plumbing Course | Construction Training | Electrician Courses | DIY Skills and Tiling Courses and Training: 1-6 Week Courses in Tiling
W
White Room
Totaly agree John, no contact details and guys losing money, it's shamefull
M
Max@ableskills
Hi Jim.
Sorry to hear you have suffered from the fallout of diamond training!
Click on our website www.ableskills.co.uk for tiling training or perhaps pop in and visit us as you are not that far away.
We offer weekend training and have had a few guys that had originally gone to diamond training to come and train at our facility, in fact i have one guy completing this week who originally went to diamond. I think some have left feedback on the forum.
Good luck
Sorry to hear you have suffered from the fallout of diamond training!
Click on our website www.ableskills.co.uk for tiling training or perhaps pop in and visit us as you are not that far away.
We offer weekend training and have had a few guys that had originally gone to diamond training to come and train at our facility, in fact i have one guy completing this week who originally went to diamond. I think some have left feedback on the forum.
Good luck
Haven't posted on here for a while - and found this really sad post about Diamond Training Centre at Ford. All those who booked and did not get their training before it went bust have my full sympathy - I was a customer of a computer company that went bust 20 years ago - lost £100's and thats not funny - bad news is you guys will wait months possible years for compensation that will be nowhere near what you are owed.
What I have not seen here is a tribute for the really excellent instructors at the Training Centre. Sam and Paul instructed me earlier in the year - they were top blokes, excellent instructors, and I feel sorry that they have got mixed up in this. Can't say Danny impressed me - always struck me as a bit of a wide boy (that is only my personal opinion), and I was not impressed with the way he treated his own staff. However, the training was excellent, and deserved the many accolades they got. I know there were some rumblings more recently - anyone who trained during the summer may have wondered how much longer the Training Centre would continue.
I hope those who have paid for training they have not received get something back - losing money when buying a computer is a pain - losing the chance to train in a trade you want to pursue and not being able to afford replacement training is tragic.
What I have not seen here is a tribute for the really excellent instructors at the Training Centre. Sam and Paul instructed me earlier in the year - they were top blokes, excellent instructors, and I feel sorry that they have got mixed up in this. Can't say Danny impressed me - always struck me as a bit of a wide boy (that is only my personal opinion), and I was not impressed with the way he treated his own staff. However, the training was excellent, and deserved the many accolades they got. I know there were some rumblings more recently - anyone who trained during the summer may have wondered how much longer the Training Centre would continue.
I hope those who have paid for training they have not received get something back - losing money when buying a computer is a pain - losing the chance to train in a trade you want to pursue and not being able to afford replacement training is tragic.
W
White Room
My thoughts exactly, I first met Sam about 11 years ago before he was tiling and then met him when I went to Diamond for a geometric course...Is was the blind leading the blind on that....
Eventually went to Harlow for the day to learn some correct setting out on the geo floor, was'nt charged for that.
I found that the old tiles that were stripped off the walls with adhesive on the backs were re-used as such.
I left a leather wallet for A4 note paper in the training area which was'nt cheap, phoned up when I got home and spoke to Zoe on the reception and asked that if they sent it I would pay the postage.
Nothing, then phoned again and realised it had a new owner, not best pleased.
Never left feedback because I probably would been ooft of the forum as he was a sponser, now I have had my say on the matter.
You wouldn't have done and to be fair to us. And to be honest mate I need the inside info from the customers of the sponsors more than I need the sponsors. So please do in future tell me anything you have an issue with regarding a sponsor as it could affect their sponsorship. The bottom line is Diamond we're paying their bills with us and announcing their growth only 2 weeks before the member notified the forum with this thread.
Nobody knew what was going on. But if enough people told me the truth I'd have worked out soon enough that we need to change said sponsor. Especially given the fact I've worked in the training side of things and really want to make sure we have the right firms with us and a good range of types of courses etc.
I do need the feedback though. And a member giving it would be thanked, not removed from the forum. You know that, right?
W
White Room
I wish I'd have known mate. Our whole training side to the forums are based on feedback and it takes a lot of time to cut out the crap, lies, unfair comments and even keep public the fair comments that are negitive towards any of the training centres, as it's that fact that keeps us trusted.
Now other than our feedback sections which we feel we're doing a good job of, we rely on feedback send in via email. And these are often the most trusted as they're 110% from a disgrunted customers. Though we don't act on anything until we've heard both sides and try to encourage a resolution between the customer and training centre, whether it's a sponsor or not.
But I tell you what, I think if I'd have heard this from you 6 months ago Diamond wouldn't have had more leads from the forum from then on. Wouldn't have stopped them leaving somebody in the lurch, and would have still meant a thread was posted about them, but at least less people would have been left in the lurch.
Thankfully AbleSkills.co.uk are already helping a couple of the guys to get back into training and on their courses.
I've often thought about vetting the centre's more than I do now. We make sure our sponsors have been trading for a couple of years, and have decent prices on their products and services, and we love active sponsor as they get to really get to know the forum and it's members, and diamond fit into all of those categories just fine. That was when Kenny ran it.
Danny of ETT contacted us regarding sponsorship and we said no, he responded and said he's taking over diamond and I wished him all the best, Kenny then told me the investment Danny was making and the promise regarding keeping all sides of the business going. The transfer went fine as far as I was aware and I was happy to let Danny sponsor us under the Diamond name due to that fact.
Perhaps bad judgement on my part but if I didn't back the sponsors, they wouldn't and couldn't back us.
I do my best to get the right sponsors and I couldn't have guessed diamond were suffering. I just wish I'd have had some feedback like this before mate.
Now other than our feedback sections which we feel we're doing a good job of, we rely on feedback send in via email. And these are often the most trusted as they're 110% from a disgrunted customers. Though we don't act on anything until we've heard both sides and try to encourage a resolution between the customer and training centre, whether it's a sponsor or not.
But I tell you what, I think if I'd have heard this from you 6 months ago Diamond wouldn't have had more leads from the forum from then on. Wouldn't have stopped them leaving somebody in the lurch, and would have still meant a thread was posted about them, but at least less people would have been left in the lurch.
Thankfully AbleSkills.co.uk are already helping a couple of the guys to get back into training and on their courses.
I've often thought about vetting the centre's more than I do now. We make sure our sponsors have been trading for a couple of years, and have decent prices on their products and services, and we love active sponsor as they get to really get to know the forum and it's members, and diamond fit into all of those categories just fine. That was when Kenny ran it.
Danny of ETT contacted us regarding sponsorship and we said no, he responded and said he's taking over diamond and I wished him all the best, Kenny then told me the investment Danny was making and the promise regarding keeping all sides of the business going. The transfer went fine as far as I was aware and I was happy to let Danny sponsor us under the Diamond name due to that fact.
Perhaps bad judgement on my part but if I didn't back the sponsors, they wouldn't and couldn't back us.
I do my best to get the right sponsors and I couldn't have guessed diamond were suffering. I just wish I'd have had some feedback like this before mate.
Dan, I appreciate the dilemma you may face, and my perspective on this is as a businessman as well as a tiler. A Training company does not get customers unless it targets markets where potential customers exist - your forum is a perfect market for all Tile Training Groups - they will work hard to get highlighted on this forum. You did not not get it wrong with the quality of training provided by Diamond.
My experience is that I chose to train with them because of the recommendations on your forum - I actually contacted 3 companies recommended on this forum. Of the 3, Diamond dealt with me the most positively, quickly and had the best feedback. Of the other 2 - one did not even return my phone enquiry, the other phoned 3 days later (and they are both still recommended on here). I started a 2 week course with Diamond to supplement my house renovation work in April. I was so impressed with the instructors Sam and Paul, and enjoyed tiling so much because of what and how they taught, that I decided to take up tiling full time and booked the remaining 4 weeks to make the full 6 week course. I also noted that other students I trained with were similarly impressed back then. I interspersed the training with my work, doing a further 2 weeks in June, the final 2 weeks in August and have been full time tiling now for about 6 months.
I and many other students of Diamond will tell you that the training was excellent. I did note a real lowering of staff morale during the 6 months - but it was not really my business. I did wonder how long that situation would continue, but with the benefit of hindsight, the money problems were looming and I believe the staff and the training suffered because of that.
So overall, I do not think you made a mistake allowing Diamond to sponsor the forum. They provided excellent tile training that only started to fall off during the summer - the quality of my tiling work is now professional standard, and I am already getting close to professional speed by applying tips and skills passed on by Diamonds trainers. Are you now only going to accept sponsorship from long established training centres? What constitutes an established training centre? That may ultimately leave you asking only local authority colleges to become sponsors, and with the public expenditure cuts that may be fraught with danger too!
I see the other private colleges making hay from the outfall of Diamond Training, but in this economic climate we (businessmen) are all facing potential dangers of going bankrupt - and sometimes it is necessary to take some risks to survive. It may be that Danny (who I described as giving me the impression of being a wide-boy) was a bad businessmen, but that is a very difficult conclusion to reach without detailed analysis of the business he was running.
There are many other folk out there who will explore this forum looking to buy tile training through this forums recommendations. Many will be satisfied. A few will suffer loss when another training centre fails (I do not think Diamond will be the last). By all means look at your system of accepting sponsors to ensure that folk are less likely to lose out, but don't be too hard on yourself.
C
charliejamesuk
We've never had a single guy email us with an issue regarding your products and / or services Richard mate. Only lots of emails and thread praising the products.
Keep up the good work.
D
Degzy
Hi guys, I've only just heard, I'm really sorry for all of you who are still there.
I did my six week course back in January and I've been waiting months for Danny to sort my NVQ out. The liquidation of the company explains why I haven't had one reply to my hundreds of emails! They've got all my photos on disc... Anyone know how I can get them back or how I can complete the assessment part of the NVQ, preferably without paying for it again?!
Good luck everyone :yes:
I did my six week course back in January and I've been waiting months for Danny to sort my NVQ out. The liquidation of the company explains why I haven't had one reply to my hundreds of emails! They've got all my photos on disc... Anyone know how I can get them back or how I can complete the assessment part of the NVQ, preferably without paying for it again?!
Good luck everyone :yes:
D
Deleted member 1779
You will probably have to write to the liquidators. Not sure if there is an address or name available for them?
One of the plus points (may be?) is that they (the owners) cleared the unit of anything significant on the Saturday prior to the Monday.
It could well be that you disc is part of that. Then its a matter of getting a messages somehow to the ex-owners to ask for the disc.
One of the plus points (may be?) is that they (the owners) cleared the unit of anything significant on the Saturday prior to the Monday.
It could well be that you disc is part of that. Then its a matter of getting a messages somehow to the ex-owners to ask for the disc.
The chances of you getting the disk back i would say will be nil and you will probably have to start again, its not that hard to get an NVQ anyway, just ring a college up and they should take it from there and explain what they need as evidence, testimonials, few photos etc from your customers, evidence from a training centre doesnt count as it is classed as simulation,
I was supprised when i read that diamond were opening 4 other centres around the country in these times, you just dont do that sort of thing all at once, i think it was just another con to get people to ring them and extract a deposit knowing that they would never see anything back.
Tough lesson to be learned here, be absolutly sure as you can be in a company before you part with your money
My friend went and paid £150 for a mirror once from a shop on a saturday, they said that it would be best to pick it up next day and they would have it all bubble wrapped and parcelled up, he went back next day and the shop had closed down.
Another scam im starting to here a lot now from some training centres that they are using time share tactics and home visits with powerfull salesman to sign you up for finance deals for 6- 8 week courses at £5k plus. Be carefull of these
Any course your thinking of going on these days make sure you google them for current feedback and reviews, there are unfortunatly unscrupulous people out there that will take your money and laugh behind your back
The good feedback that used to be on here from Diamond was from when Kenny used to have it, there wasnt a great deal from when Danny took it over, the last time i looked at a dimond feedback, it was a testimonial from about 8 months ago, he had very little current feedback. Feedback is only any good if it is current like the last 3 months, looking at feedbak from 2008 is OK but things change.
Danny was allways on here saying how they were great but he is a salesman and only pitching his business
I hope the lads that got caught up in this find alternative training and continue to persue there new career in tiling, Tip for you all, dont trust anyone, ive been in business 22 years and learned this lesson a long time ago
Regards
Darren
I was supprised when i read that diamond were opening 4 other centres around the country in these times, you just dont do that sort of thing all at once, i think it was just another con to get people to ring them and extract a deposit knowing that they would never see anything back.
Tough lesson to be learned here, be absolutly sure as you can be in a company before you part with your money
My friend went and paid £150 for a mirror once from a shop on a saturday, they said that it would be best to pick it up next day and they would have it all bubble wrapped and parcelled up, he went back next day and the shop had closed down.
Another scam im starting to here a lot now from some training centres that they are using time share tactics and home visits with powerfull salesman to sign you up for finance deals for 6- 8 week courses at £5k plus. Be carefull of these
Any course your thinking of going on these days make sure you google them for current feedback and reviews, there are unfortunatly unscrupulous people out there that will take your money and laugh behind your back
The good feedback that used to be on here from Diamond was from when Kenny used to have it, there wasnt a great deal from when Danny took it over, the last time i looked at a dimond feedback, it was a testimonial from about 8 months ago, he had very little current feedback. Feedback is only any good if it is current like the last 3 months, looking at feedbak from 2008 is OK but things change.
Danny was allways on here saying how they were great but he is a salesman and only pitching his business
I hope the lads that got caught up in this find alternative training and continue to persue there new career in tiling, Tip for you all, dont trust anyone, ive been in business 22 years and learned this lesson a long time ago
Regards
Darren
D
Deleted member 9966
Search Results
I found the official notice of administration
click the link above. it lists the administrators details
I found the official notice of administration
click the link above. it lists the administrators details
Reply to Diamond Training Group (Now Closed) in the Tiling Course Feedback area at TilersForums.com
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