customers

  1. Dan

    Tile Giant Independent Feedback and Reviews by Verified Customers

    Tile Giant Independent Feedback and Reviews by Verified Customers. Please post all feedback related to any Tile Giant store across the UK. Tile Giant have over 50 stores across the UK. Stores include (but are not always limited to):- B Tile Giant Banbury, Barking, Basildon, Benton, Birkenhead...
  2. Fitwidge

    Need help reaching put to customers

    Hi! i have a bathroom/tile showroom thats been open for about a year. business is a struggle at the moment. I’m just locking for some advice. our local tilers/plumbers and tilers haven’t even tried us but we do get our some of our own customers. with customers, we’re waiting till we build...
  3. T

    Customers! Looking for perfection?

    It’s in open forum so ‘mind your language ‘! On Monday last week I did something I’ve not done for a very long time and in fact I can’t remember ever for the reason to divulge. I packed my tools and left a job after spending the day before on a small downstairs Wc. Anything I said would’ve...
  4. J

    Do you guys feel that the majority of customers overlook how important it is to prepare substrates?

    I foolishly agreed to take on a job without going to look at it first for my brother in law who works as a handy man mainly for a lettings company. He does various work like joinery, painting, wallapering, tiling etc. I turned up at the job to find this: I told him I wouldn't be able to do it...
  5. Stevev

    Started new business but attracted no customers

    Hi Chaps, I started up my tiling business in March but even though I advertised as much as poss and fit on Yell dot com.. I've only had 3 people interested, so I've taken a job at the train station and ditched the tiling. Is it really quiet in Dorset and Wiltshire or is there something better I...
  6. T

    Funniest questions you've been asked by customers

    People say "Its only easy if you know the answer", or "if you have to ask, its not a stupid question". But surely a line has to be drawn somewhere. On our ebay site we had a customer message in saying : "I really like the Vesuvius Porcelain Wall tiles, but how are the fixed to the wall? Is...
  7. Ttt1601

    Designing bathrooms for customers

    Just wondering do any of you guys get involved in the design stage of bathrooms as im in the middle of doing one for a customer atm, it's on a full renovation job so no walls no floors nothing in yet, first time I really had it from this early on and having no usable input from the customer is...
  8. D

    How to get your name out to new customers

    Hi I have just started on my own tiling after 8 years with a plumbing and tiling company. Just looking for some tips really on how to get my name out to new customers ? Im in Porthmadog N.Wales
  9. macten

    rant mode on

    This might be one for Ray but how do you politely/professionally explain to customers, who are otherwise perfectly intelligent adults, that adopting the gait of someone who's shat themselves whilst on their tippy toes in no way influences their bodyweight or grants them the Jesus like ability to...
  10. J

    Brick Slips on floor

    Had a customer contact me a month or so ago, listed building, want old looking brick floor. They have found and bought some brick's cut into slips from eastern Europe, look ok, so gave a price to fix, grout and seal. They didn't know what colour grout to go with so did a sample board, but the...
  11. Sean Kelly

    Sitting & Waiting.

    I am currently sitting in a customers kitchen (for the past 25mins). Im waiting for customers husband to get out of the bath! The bath is in the room i am waiting to tile! Some customers!
  12. CJ

    Retired Engineers

    I thought it was just me that gets them.........Full on OCD merchants that notice every 100th of a mill out.
  13. F

    Internet Customers

    I've always got all my work through recommendation and regular contacts, but his year i thought why not get myself out there a bit more online, I've been getting a couple of calls per week, 99% of which have been a waste of time! Anyone relate?
  14. John Benton

    Cdm.....who Uses It On Domestics?

    If you only do domestic work here's 2 questions for you:- 1) Do you know what CDM is? 2) If you do know what it is, do you use CDM? It would be nice to know as I've heard some news today that you may or may not be aware of!!
  15. Q

    Is It Too Much To Ask!?

    Started a wet room conversion today. Nice couple, retired and fairly well off. Arrived at 0830. Suite ripped out by 0930. Floor up by 11. Not a cuppa to be seen! Never mind I thought, I am sure I will get one when I get back from the builders merchant with the new floor.....nope! Unloaded 4 full...
  16. Dave

    Customers Smoking.

    Ive had a customer the past two days who has chain smoked rollies none stop .... jokingly said he wasn't supposed to smoke as it was classed as a work place , blatantly ignored and smoked like ****... Have you had to deal with smokers ? Boiled my **** he did...
  17. Wishiwasatoptiler

    Just No Need For It

    So I'm working away tiling a bathroom when the owner comes up to say they need the loo. Just as i'd set the laser in front of the toilet of cause..... so rather than standing outside I shin out to the van. Hears the flush so comes back in. They had only gone for a number two. Proper stinker...
  18. Wishiwasatoptiler

    Customers!!!

    Im off to grout up a bathroom today or imight be tiling another wall....i starteded tiling last saturday, found a box with smashd corners on opening a box , told the customer when she returned, didnt seemed fussed, sunday morning she says if you dont have enough tiles, just do three walls...
  19. Q

    Funniest/ Embarrassing Jobs

    What funny/ embarrassing (for you or customer) stories have any of you guys & girls got when on the job? I remember wivers having his fair share! I've had a few over the years, but a recent visit to new customers for an ensuite bathroom & kitchen floor quote topped them all! The customers were...
  20. Sean Kelly

    Nice Customers But They Are Driving Me Mad.

    What the customer said: Sean: You do not have enough tiles to complete the job. Cust: Thank God for that. We thought we would have too many boxes left over. I'll pop out to Homebase later on today. Later on that day........ Cust: They only had 1 box. I'll try another branch later...

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