Re: 365Drills... Are we IDIOTS? or is this the best thing for us to do current clima
Hey thanks for that! - Interesting reading. Main points I pick up is
1) Yes its OK for there to be a distributor involved in our quest for retail.
2) Distributor should be doing MUCH more than has already been done
3) If this distributor piggy-backs my own hard one contacts then argue my case.
4) If distributor doesn't cut the mustard - look for others.
5) Check my reasons for starting the company. Is it still to make money.
6) Guard the TV deal and make it work for me - not the distributor.
First of all thank you for doing some leg work on our behalf and approaching retail shops. This is exactly what an independent marketing company told me we needed to do. To drive demand into retail from the ground up. You raised awareness about us so I am pleased and as I said above - I thank you (all of you) for that.
BRICKY: I actually spoke to Noel at Bricky and he has given me advice about the route to market via retail, via internet, via shopping channels. He even lists our product on his website !
See us on the Bricky website
His advice was positive about TV.
DISTRIBUTOR: It took months and months of me searching (and wasting my time looking) And then finally well when we were at Interbuild then we met Arctic. They were the only distributor to put their money where their mouth is and buy stock. Put into catalogue. And set about taking this to market.
PTS: About 2 years ago I went to see their MD Alan Ball at PTS. He told me he loved the product thought that it would fly off the shelves. On a £50 kit I put a £5 profit margin. He told me that each shop could sell three a week. He has 300 outlets. Put blunt thats 900 units per week. Or £4500 profit per week. Happy days. So what went wrong? Alans team realised we didnt have a distributor..... Sent us back to drawing board and so thats when we started the hunt for the distributor.
Someone else? Having been at this for 2 years I can honestly say that the number of distributors that have come up to offer help, take this on, try and move it, waiting in the wings...Is zero.
Arctic do have the ear of people like Toolbank, Wolsey, Wickes, PTS, B&Q and others (mostly plumbing) and I am told its a matter of timing. The recession is deep, buyers are scared, sales are down, our competitors do offer crude alternatives.
Is our distributor doing enough? My question is if having now done some marketing work and getting this to the attention of the buyers - what would happen if we then pulled the plug? My gut feeling is the important buyers would wobble. Why did it fail? Why did they pull out? What was wrong? Does that mean the product is not good enough? Maybe something wasnt as great as they made it sound? Was I right not to go ahead and place that big order?
I am told to be patient. These things take time. Its like chipping at ice. To wait. To not rush.
The Sun: I spent my own money testing The Sun. If it worked then I get all the profits. If it fails then I take the hit. I took the hit!
The TV: Yes I found them as a direct result of "The Ideal Home Show" which I paid for myself and when they approached me. They loved the idea and really want to go with it. The channel is one where you dont risk losing any money. They put it on. If it sells - it sells. If it fails then the stock comes back. No one gets hurt. Should the distributor get some of the pie? I think having read the post that my best bet is to negotiate hard. I need to tell them that it was my lead, its my product they want, and it was through my own marketing efforts that they came through. As they didnt PAY towards the costs of Ideal Home Show then they dont get so much. Also I have bills to pay. One of my machines broke down the other day and cost £577+VAT to get the heating head adjusted. Three hours work for the guy!
I think I will play harder with these guys until they come up with the deals...
TRUE STORY ABOUT PTS:
Having become impatient for results with distributor I funded my
own campaign to contact ALL THREE HUNDRED BRANCHES of PTS direct. I went to the printers and had 300 postcards made. I went to Mackros and bought 7 x 48 catering packs of KitKats. I sat down and stuffed 300 envelopes with a message card and KitKat.:
The Message Read: Dear Manager of PTS Branch. Its always great to get something for nothing.. So have a break on ARCTIC. Here's a free KitKat.
While you are reading this can we just tell you that if you call our hotline right now we will send you a free sample drill pack for your best customer to try out.. We provide drill kits for hard tiles.
Ring this number and ask for your free pack. Enjoy the free gift!
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Result: Major complaints from branch managers.
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Why?: I made a mistake and had put a 2nd class stamp on. But the Post Office required a Large 2nd class. Postage underpaid. Each branch manager (or assistant) had to go to their PO and pay £1.32p to cover the fine and to pay the extra postage.
When they opened the letter to find out what was so important they read a message which says.. "
Everyone likes something for nothing....." And saw a 50p kitkat...
Queue: Tumbleweed.... Angry emails from head office to ARCTIC (who had to do a massive PR effort). My take? - No such thing as bad publicity. Artic take? DONT GET INVOLVED IN THINGS YOU DONT KNOW ABOUT.