L
leonard
hi dave thanks for the reply, i'v been so busy only had two days off since jan 2nd, i'v struggled a bit getting my way around on tilers forum, thurs evening is my best time to visit it. i'v been talking to ace tiler or should i say top man , i can't remember how to put a thread on, had a class experience the other day, told acetiler about it, i'v had the odd job lately where customers have tried to pressure me to put wall tiles on with no regards to weight factors, customer is working in wales, tiles bought from an outlet in middlesbrough that also sells baths etc. i gave them a ring and asked what the weight was per sq mtr, the guy that answered the phone replied and said who are you like er mate, i'v been here 7 yrs and no ones asked me that so i said do u have a tech dept and he said no we don't, i felt as if he had been working in a fruit & veg shop & they dragged him in & put him behind the counter, he said customer can't exchange or have refund which was £700 he said put em on e-bay & sell em then he put the phone down. :yikes: leonard