Frostfree - please see post above - no 35 - which crossed with yours. Job didn't change along the way. Originally he was booked to come in Tues/Wed 26/27 May, as kitchen fitting was due to complete Fri 22 May. Kitchen finished Fri 22 and he came up that evening and that's when he said the laytexing was needed, and that he had to jiggle days around, but would have it finished by Fri 29 May. No pressure from us re that - we were just pleased it would be finished before the weekend. And surprised that it only took him a day when originally he said two. No difficulties along the way, nor so in discussions with him since. We're fair and reasonable people and always try to treat everyone as we expect to be treated ourselves. Typical Brits in fact, find it very difficult to complain and quite frankly it's making us feel sick having to do so, never mind being unhappy with the finished product! Ta.