Adhesive not gone off - after 2 weeks

[cam_low]

I wouldn't have touched it personally!!! The clue is in the 'floating' !!!!!

 

[Andy Allen]

i would never tile a floating floor, way to risky, and topps tiles should never recommend an adhesive for the job, as i dont know of an adhesive company that will garantee there products on a floating floor...

 

[macten]

Weber do - but only tongue and grooved and prepped correctly

 

[bugs183]

Hiya Bolton.
My post sounded a bit aggressive there, sorry about that, i didn't word it as i thought i had.
I meant to say lets find out how the job was approached, who said what exactly, as it's complicated between what you wanted to be done, what the tiler wanted to do, but did, and what the Tile shop said or advised.
The thickness of ply does make and awful difference, with tilers here wanting around 18mm or above to tile on, as it is quite an unstable material to tile on to. The fact that the floor hadn't failed before is really down to luck, these floors are notorious for failing.

It's going to be an awkward one here as there are many factors here that each party can blame.
You shouldn't tile floating floors, regardless of how much ply you use, so the tiler shouldn't have done it, and Topps will say their adhesive isn't suitable for this situation, so i guess they will just say the adhesive failure is down to the floating floor, and incorrect thickness of ply.
Unless you have evidence that they actually said that this adhesive would work in this situation i can't see them paying up.
The tiler even though he was unhappy at the board thickness should have said no, but he took the job on and by that accepted responcibility for his work.

 

[cam_low]

There is definitively no training on floating floors at topps!!!!

 

[John Benton]

I was asked to install 30m of £100 per m porcelain tiles with electric UFH on a floating floor. The customer wouldn't do anything with the floor after I told him it would have to come up before I would tile on it. I had to walk away. The kitchen had already been fitted to the floor ready to tile round. Found out later it had failed, surprised, nope. I would never go anywhere near a floor like this, destined for failure.

 

[kilty55]

based on the fact the adhesive is still soft i would first ask for it to be checked out as thats not right at all

you cant blame anyone as of yet imo

i also hope a better aproach of install is carried out 2nd time round for the sake of your job

are the tiles salavagable atm? if so that itself is good news

whats your thoughts on who should pay for it bolty

 

[BOLTY]

based on the fact the adhesive is still soft i would first ask for it to be checked out as thats not right at all

you cant blame anyone as of yet imo

i also hope a better aproach of install is carried out 2nd time round for the sake of your job

are the tiles salavagable atm? if so that itself is good news

whats your thoughts on who should pay for it bolty

Hi
some of the tiles are salvagable and can be cleaned off albeit time consuming. Unsure who should pay topps because it was them that recommended it? palace - because their product is still soft? its the cost to rectify thats worrying me alot of the utility units have been siliconed in in places, potential damage to the kitchen when removing to retile.. what i am finding is that everyone blames everyone eg: ply thickness, no one really helps topps tiles customer service just sends me round in circles, palace drags their heels..(they have had the sample to test for 4 days now) meanwhile i have a half finished kitchen and a mess of a floor

 

[kilty55]

ok hi bolty....so you have tiled wall to wall then fitted the kitchen,its hard to advise without seeing it and i know this is not an ideal solution but is it possible to remove all visible tiles and cut them neat round the kitchen to save the kitchen coming out? or is this not possible


as for waiting for a response from the addy company i understand its probably pretty frustrating waiting for an answer from them

wait for palaces response first is my advice maybe a follow up phone call in the morning might push things along>?

 

[BOLTY]

hi - cutting around the tiles is one option i will put to them, followed up a phone call to palace but you can hear which way thats going they said it could be tilers fault..6mm ply etc etc so they will just cop out im sure but i have still asked them to investigate why the adhesive has not set. Incidently the tiler has found out a bathroom was done last week with same product but water based and the same has happened so could be a dodgy batch..the other tiler aint getting anywhere with palace either.

 

[Alan M]

i think you should get a real pro tiler around to inspect the floor.
they would know what might have caused it.
check all the usualls like ply thickness, floating floor,primer used, ply screw enough,addy thickness etc etc.
then at least you have that info on hand when the batton is handed around when they all try to blame every one else.

 

[BOLTY]

topps are asking me to provide a quote to put it right..problem is no tiler wants to come out and sort out another persons mess, the tiler we used is busy till after xmas. Whats the going rate to lift the floor and clean the ply anyone?

 

[macten]

Ultimately if the adhesive was in date, stored and mixed correctly and has failed to go off in 2 weeks then it surely must be a bad batch of adhesive.
A tiled floating floor full of deflection and destined to fail won't stop that type of adhesive setting.
Of course there are lots of reasons why a floor of that construction and prep would fail months down the line but the adhesive situation is the obvious one at the moment.

 

[Diamond Pool Finishers]

Any tiling on to styrofoam,ESP ,is deemed as tiling on to a floating floor under BS standards as far as i can make out, from reading -up on it ...........

 

[The D]

Have not looked at all the posts so I may be repeating something that has been said but if the ply was primed and the adhesive was one of the ready mixed flexible floor adhesives then the primer will stop the adhesive from going off it is like putting the lid back on the tub.