Advice required: tiles lifting after 18 months - being told it's 'house movement'

Well, I have done some wooden tiling over my floor and wall year (dark abstract brown on floor and a light cream shade on wall)on my dining room. But it starts to falls apart in march - some cracks that made horrible sound (and also did not felt good when my guest commented on that). So I decided to hire a service and got the job done. Honestly truly impressed what they have done to my dining room. (A solid maroon design with pale-creamish wall - a bit shiny - like you can feel the quality when you walk on those floors or touch the wall. If you want to know the exact wood wool acoustic panel walls I ordered I'll put a link here Acoustic Wall Art | Timber Acoustic Wall Panels - Panels for Walls - https://tinyurl.com/y9sh9345. Not trying to promote - just a satisfying customer 🙂
 
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