another one bits the dust..

[tileexperts]

hey guys and girls,
i had a job sorted for this week by a customer.
full house, all marble to be done through out the house.
and arrived there this morning and he said no tiles.

and the empression i got was that he was not going to go ahead.
he was meant to ring me over the weekend and he did not.
i rang him afew times and left message on phone and still, he did not call me

so this morning i went to the house and he was there.
so after organising everything and giving him a realy good price.
now i have no work for the week,
and i more than likely will close my company due to this.
because i have to many debts over my head.

no matter how nice you can be, you still loose.
anyway i just wanted to get that off my chest.
thanks for reading

 

[hillhead]

sorry to hear that fellow country man.times are tough down in dub i hear too.iv done some work down there and even cavan etc.im sure you had an idea when he didn't return your calls?hope you get something in asap! Read some of the tips on here on how to go out and get work.just a thought.im just across the border in newry today.on my mobile net here.

 

[CJ CERAMICS]

sorry to hear that mate im in the same situation myself. had work booked in for the whole month starting after my hols. phoned up clients 2 have decided that they now are going to do it themselves to save the pennies (used my qoute to buy the right materials) and cannot get hold of the other 2 left messages but no replys so far.
chris

 

[Olz]

sorry to hear that mate im in the same situation myself. had work booked in for the whole month starting after my hols. phoned up clients 2 have decided that they now are going to do it themselves to save the pennies (used my qoute to buy the right materials) and cannot get hold of the other 2 left messages but no replys so far.
chris

I dont list material quantities in my estimates for that very reason mate, I put words to the effect of

"Install floor tiles to bathroom walls, including labour, adhesive, trims and grout".

That way they see materials which helps justify the price, but they dont know what they are or how much.

 

[CJ CERAMICS]

I dont list material quantities in my estimates for that very reason mate, I put words to the effect of

"Install floor tiles to bathroom walls, including labour, adhesive, trims and grout".

That way they see materials which helps justify the price, but they dont know what they are or how much.

hi oli,
thanks for the reply, my original comment didnt come across well. i only did this for one of the customers the other just said they are doing it.
normally i dont list materials ie names and quantities but they asked if i could for there qoute so that they could be assured that the materials i was using would be suitable for their tiles (alarm bells should have rang then). we had already agreed a price and start date so i didnt think too much about it :mad2:

 

[Olz]

Some will always try it on mate, I get calls all the time asking for qoutes over the phone and what will i need to buy material wise, I just tell em I dont qoute over the phone and they wont need to buy anything because ill supply it all.

I always know when its another tiler or his wife ringing aswell because the opening line is always, "how much a m2", then they wont accept that I dont qoute without seeing a job, funny that they never want a qoute.

 

[jay]

sorry to hear best of luck with watever you do:8:

 

[Diamond Pool Finishers]

oh mate that is just tragic so sorry to hear this,but head up ,really go for it this week and see if somethig turns up, you know one door closes that sort of thing, GOOD LUCK MATE

 

[peckers]

Sorry to here about your situation, im in a similiar boat, A customer had excepted my quote to do 200m2 of wall and floor tiling, supposed to have started it today!!
I got home from work on friday evening to read an email that they are no longer needing my services:mad2:
I rang them to find out why this was, as the e.mail diddnt explain anything, It turns out the husband was made redundant on friday and they are no longer able to go on and finish the project.
This now leaves me 3 weeks with no work, in fact if something else doesen't come in soon then i wont have any work,
work is scarce here at the mo, hopefully something will come in soon..

 

[CJ]

:incazzato: Same situation myself today anyway..........bloody tiles are coming from Ebay:mad2:



Keep ya pecker up m8

 

[enduro]

Has anybody tried asking for a booking fee on larger jobs say £100 once they have excepted your quote, explain you need to do this to stop people cancelling at the last minute.

 

[peckers]

Has anybody tried asking for a booking fee on larger jobs say £100 once they have excepted your quote, explain you need to do this to stop people cancelling at the last minute.

I have done this in the past when I am supplying all or part materials, However when it is labour only I dont ask for a deposit, perhaps we should. but then again i can see some customers not being happy with this.. but then you could ask and if they wont pay a deposit on labour only then it is up to the tiler to decide weather to book the job in or not.
In todays climate it is understandable for a customer to cancel when they have been made redundant as in my case, but im sure some are cancelling at the last minute because they have found it cheaper/but not better somewhere else maybe.

 

[Daveyboy]

Sorry to hear your misfortunes..a painful but important lesson learnt there and one that's becoming more important to remember/apply in these harsh times..I never guarrantee a start date for work that takes more than two days, or costs more than £500 unless the client pays a deposit..if it's more than £2000, I make sure I also get a stage payment..that way, I never take a big hit and ensure my cash flow is good..

 

[faithhealer]

Sorry to hear your misfortunes..a painful but important lesson learnt there and one that's becoming more important to remember/apply in these harsh times..I never guarrantee a start date for work that takes more than two days, or costs more than £500 unless the client pays a deposit..if it's more than £2000, I make sure I also get a stage payment..that way, I never take a big hit and ensure my cash flow is good..

Same here Daveyboy

 

[White Room]

Thats bad news tileexpert, I think a few guys have had customers not being honest, I've had my share at the moment. Customers think the shop assistant know more than I do and takes their word like it's written in stone.

Hope some work comes your way mate