merlecollins
TF
Had a total fumer today....
Been on a new build house job with 4 bathrooms and 100m2 hallway for the last couple of weeks.
Anyway, all the bathrooms are done with AC Adore rectified 600x300 wall and 300x300 floor tiles and they've been fixed and look great - customer happy, builder happy, tiler happy
Had even contemplated entering one of them for JOTM
The last 'Family Bathroom' had a feature wall done behind the bath with the mosaic from the same AC range. I did all the main tiling and dropped the floor in, then came to open the boxes of mosaic - DISASTER!! On every single sheet at least 4 cubes were totally on the p*ss, some cubes were totally missing and some were even back to front :incazzato: when I laid two sheets together the bottom few courses might bond thru OK, but then the alignment went all Pete Tong:mad2: Got the customer in and explained - diplomatically - that the mosaic was basically ( and very surprisingly, being Atlas Concorde ) crap....
As she had paid a small fortune for her tiles, she was understandably disappointed and asked me to contact Jewsons - where she has spent over 35K on a kitchen and probably another 10K on tiles, before taking into account other building gear - to explain the problem as they would listen to a tradesman more than her. The girl there was fine, but had to pass it on to CTD where they had obtained the tiles via a Saint Gobain inter company transfer
That is when I got a condescending email, via Jewsons, from their 'reptile' trying to explain to me how to do my job and that this is 'acceptable' with mosaic :yikes: I don't think so brother.....and the age old one - 'we've sold loads of this and not had any complaints before'......
Yes you expect to have a more laborious and time consuming exercise fixing mosaic due to cutting and handling - but you do not anticipate taking longer due to manufacturing defects.
I've fixed mosaic for years from 50 pence per sheet up to 40quids a sheet and not seen quality as poor as this - totally unexpected from a factory as good as Atlas Concorde.:incazzato:
Been on a new build house job with 4 bathrooms and 100m2 hallway for the last couple of weeks.
Anyway, all the bathrooms are done with AC Adore rectified 600x300 wall and 300x300 floor tiles and they've been fixed and look great - customer happy, builder happy, tiler happy
Had even contemplated entering one of them for JOTMThe last 'Family Bathroom' had a feature wall done behind the bath with the mosaic from the same AC range. I did all the main tiling and dropped the floor in, then came to open the boxes of mosaic - DISASTER!! On every single sheet at least 4 cubes were totally on the p*ss, some cubes were totally missing and some were even back to front :incazzato: when I laid two sheets together the bottom few courses might bond thru OK, but then the alignment went all Pete Tong:mad2: Got the customer in and explained - diplomatically - that the mosaic was basically ( and very surprisingly, being Atlas Concorde ) crap....
As she had paid a small fortune for her tiles, she was understandably disappointed and asked me to contact Jewsons - where she has spent over 35K on a kitchen and probably another 10K on tiles, before taking into account other building gear - to explain the problem as they would listen to a tradesman more than her. The girl there was fine, but had to pass it on to CTD where they had obtained the tiles via a Saint Gobain inter company transfer
That is when I got a condescending email, via Jewsons, from their 'reptile' trying to explain to me how to do my job and that this is 'acceptable' with mosaic :yikes: I don't think so brother.....and the age old one - 'we've sold loads of this and not had any complaints before'......
Yes you expect to have a more laborious and time consuming exercise fixing mosaic due to cutting and handling - but you do not anticipate taking longer due to manufacturing defects.
I've fixed mosaic for years from 50 pence per sheet up to 40quids a sheet and not seen quality as poor as this - totally unexpected from a factory as good as Atlas Concorde.:incazzato:
