BAL grout

[seancon]

Hi all,

Approx week/10 days ago our tiler tiled a bathroom with BAL grout. We have today gone back to finish off and the grout is still soft and not gone off at all. It can be scraped out. Has anyone else suffered with this or any ideas greatly appreciated, this is now urgent as has to be completed by xmas. Thank you

 

[Deleted member 9966]

I suggest getting your tiler back to scrape it out (gently) and re-grout with something else or different batch of BAL grout. It's your tiler's responsibility to ensure the job is finished correctly.

 

[seancon]

Thank you for your reply. We wondered if anybody had suffered the same problem?

 

[Ian]

Thank you for your reply. We wondered if anybody had suffered the same problem?

Which BAL grout was used?

 

[charlie1]

Yes, as above, get tiler out! He in turn should contact bal rep for investigation. Never heard of this happening!!!

 

[seancon]

We used BAL micromax 2. We have damp tested it with a damp meter and it is dry. As soon as soapy water is squirted on it, it goes as soft as putty.

 

[Gazzer]

Best to call BAL then, i would like to know what they say !

 

[kilty55]

i would call bal direct as first port of call

 

[Dan]

Yeah that doesn't sound very BAL, they're usually pretty good to be fair to them.

Let us know what's going on! Never heard of this before!

 

[seancon]

Yeah that doesn't sound very BAL, they're usually pretty good to be fair to them.

Let us know what's going on! Never heard of this before!

BAL representative coming to site today, had to very forceful! Will let you know the outcome.