Just another update, b&q are still waiting on supplier getting back to them. So I called b&q and told them I'm not waiting any longer and as they sold me them they have to fix them. He agreed with me that I'd been patient & I have to go ahead and get a quote from tiler to lift & re-lay new tiles. What should be the cost roughly? Don't want the tiler charging loads because b&q are paying, I don't want to take advantage just want my floor sorted.
So if anyone could give me an idea of what's involved and also how much it would cost to lift 16sq meters of porcelain 500x500 tiles and to make sure the floor was level to re-lay 16sq meters of floor tiles, it won't be the same tiles as my heart isn't in them anymore, afraid incase they go like this again.
Will keep you all updated as to what happens. Getting fed up waiting now as can't get painter in to paint, skirting fitted or blinds fitted till we get floor sorted.
Thanks again for everyone's advice x