Bossy Customers

[TilingLogistics]

Yes Kev,

Its fine hope your well

Arggggh!!! It's the invasion of the pink army Forum:lol: :lol: :lol:

Welcome to the Forums! Now we have a Karndean Expert as well

Kev

 

[plumbersmate]

That's well professional............ ..lets do it this way and never get recommend.......:lol: .......

honestly peeps..you listen but never bite at customers remarks.....they might think they are right but you know better and should conduct your self in a proper manner...........

we had a customer last year who kept changing her mind.......... about everything! she'd left a pencil line where she wanted the tiles to end on one wall, but hadn't taken in to account the levels of the rest of the bath, a shelf, the windows, or how it would look when finished, but i did. when we arrived the next day she was furious, and rude. i explained my reasons for tiling as i had, so did the plumber. but she insisted they had to come off, and do it her way. i calmly replied that as she'd lost confidence in my work i wouldn't be returning to retile, not easy when what you're thinking something entirely different. :furious3:the next morning after consulting someone else's opinion she phoned to plead for my return to complete the work (not to change it!). i stuck to my guns and didn't, but the plumber did. reputation intact. 3 months later she called us again to do another room?

 

[sWe]

we had a customer last year who kept changing her mind.......... about everything! she'd left a pencil line where she wanted the tiles to end on one wall, but hadn't taken in to account the levels of the rest of the bath, a shelf, the windows, or how it would look when finished, but i did. when we arrived the next day she was furious, and rude. i explained my reasons for tiling as i had, so did the plumber. but she insisted they had to come off, and do it her way. i calmly replied that as she'd lost confidence in my work i wouldn't be returning to retile, not easy when what you're thinking something entirely different. :furious3:the next morning after consulting someone else's opinion she phoned to plead for my return to complete the work (not to change it!). i stuck to my guns and didn't, but the plumber did. reputation intact. 3 months later she called us again to do another room?

ROFL! Cheeky customers who think they know your job better than yourself are such a laugh... Not...

 

[plumbersmate]

just had a call from the customer whose 50 sq mtre floor i'm starting this week. she wondered where i was. why wasn't i there waiting for the tiles to arrive (any time between 8 and 6 :yawn as she needed to go out. i resisted telling her that i'd not quoted for a 10 hour wait doing nothing. i can do that at my own home :lol:

 

[Peter]

I find the hardest people to deal with are the husbands who obviously wanted to do the job but thier wife wouldn't let them, so instead they try and let on to the tiler that they know better than you. It can be annoying but you just have to grin and bear it.

 

[mz30]

I find the hardest people to deal with are the husbands who obviously wanted to do the job but thier wife wouldn't let them, so instead they try and let on to the tiler that they know better than you. It can be annoying but you just have to grin and bear it.

I had one of them once ,he said that he thought tiling was easy and could do the job himself i took great delight in plunging my serrator in to a big load of adhesive and asking him to spread it ,well the veins in his head almost burst and he did'nt bother me after that:lol:

 

[aejrd]

wot i dont like is wen they say ..well i was just gonna do it myself but i just havnt got the time...tossers!!

 

[Daz]

They haven't got the time 'cos it takes them 4 times as long as someone who knows what they're doing!