M
mc76
Hi, hope that someone might be able to help. We are currently in the process of tiling our bathroom and have chosen to make a feature wall using marble brick bone mosaic tiles. I was told by the mosaic supplier that the tiles would stain quite easily therefore our tiler would have to work cleanly and avoid getting adhesive on the tiles. We were advised to seal the tiles once they had been stuck to the wall, then grout and then re-seal. I also purchased Genesis aluminium square mosaic trim as we were after a chrome finish and I thought that the specialist mosaic trim would make the job of tiling around the two windows easier for the tiler.
The tiler came at the weekend and we showed him the trim and rather worryingly said that he had never seen the mosaic trim before. I did point out that the flanges on the trim could be removed as I had read up about it on the internet and just assumed that he would be able to work out how to use and mitre them.
I arrived at the house this afternoon and most of the tiles had been fitted to the wall. However, the trims had been fitted really badly, as though they had been hacked at with an axe. The tiler explained that he couldn't fit them into his mitreing tool but I did say that he could have sheared off the flanges as mentioned at the weekend. There were gaps in between some of the corners and some were overlapped leaving sharp edges. It really did look unprofessional. I also noticed that the tiles were also wet in places, they had been washed down.
My husband arrived after the tiler had left and was horrified. Apparently the tiler had used an old and blunt junior hacksaw to cut the trim. We could also see the adhesive in many places and in some parts it was oozing through the mesh and had gone over a lot of the tiles. He confronted the tiler who instantly got defensive blaming us for getting the mosaic trim. My husband also mentioned the fact that the tiles were covered in adhesive and the tiler said that it was because the walls weren't straight and he had to compensate with more adhesive. However, my husband had plasterboarded the wall so pointed out that you can't get much straighter walls than that.
The tiler has packed up and left and expects some sort of payment although by the time we pay for new trim and replacement tiles there probably won't be anything left.
We just wanted some advice to see if we can actually salvage anything from this mess. Can we clean off the adhesive from the mosaics on the wall or are they completely ruined? Will we have to start again from scratch? We have already pulled the trim out as there was no way it could have stayed looking the way it was but how would we now get trim back in again? Would we be able to just take off the two first layers of mosaic sitting against the trim, put in the new trim and put the two strips of mosaic back? However, on the vertical sides of the window this isn't going to be an option so I can't see how we can replace without taking the mosaics off completely. We'll have to get some more quotes to finish the job off and rectify the mess. We have already spent more on the tiles than we really wanted to so the thought of having to buy more to replace is a big concern.
Any advice would be mich appreciated.
Many thanks.
The tiler came at the weekend and we showed him the trim and rather worryingly said that he had never seen the mosaic trim before. I did point out that the flanges on the trim could be removed as I had read up about it on the internet and just assumed that he would be able to work out how to use and mitre them.
I arrived at the house this afternoon and most of the tiles had been fitted to the wall. However, the trims had been fitted really badly, as though they had been hacked at with an axe. The tiler explained that he couldn't fit them into his mitreing tool but I did say that he could have sheared off the flanges as mentioned at the weekend. There were gaps in between some of the corners and some were overlapped leaving sharp edges. It really did look unprofessional. I also noticed that the tiles were also wet in places, they had been washed down.
My husband arrived after the tiler had left and was horrified. Apparently the tiler had used an old and blunt junior hacksaw to cut the trim. We could also see the adhesive in many places and in some parts it was oozing through the mesh and had gone over a lot of the tiles. He confronted the tiler who instantly got defensive blaming us for getting the mosaic trim. My husband also mentioned the fact that the tiles were covered in adhesive and the tiler said that it was because the walls weren't straight and he had to compensate with more adhesive. However, my husband had plasterboarded the wall so pointed out that you can't get much straighter walls than that.
The tiler has packed up and left and expects some sort of payment although by the time we pay for new trim and replacement tiles there probably won't be anything left.
We just wanted some advice to see if we can actually salvage anything from this mess. Can we clean off the adhesive from the mosaics on the wall or are they completely ruined? Will we have to start again from scratch? We have already pulled the trim out as there was no way it could have stayed looking the way it was but how would we now get trim back in again? Would we be able to just take off the two first layers of mosaic sitting against the trim, put in the new trim and put the two strips of mosaic back? However, on the vertical sides of the window this isn't going to be an option so I can't see how we can replace without taking the mosaics off completely. We'll have to get some more quotes to finish the job off and rectify the mess. We have already spent more on the tiles than we really wanted to so the thought of having to buy more to replace is a big concern.
Any advice would be mich appreciated.
Many thanks.
