good point...lol, i assumed the customer got them, but if the tiler supplied them hes not got a leg to stand, and he should be sorting the issue out while you relax with a nice cup of tea...
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Time's Ran Out
It's the tilers responsibility to fix tiles to a professional standard, so to blame the quality of the material is not an option - IMHO.
If he or the tiles were not up to providing the required finish then the job should not have been started.
We are all aware of the poor quality tiles that are available and even though the market is flooded with poor workmanship, a professional tiler should either be able to make an outstanding job or be of a strong enough character to walk away.
If he or the tiles were not up to providing the required finish then the job should not have been started.
We are all aware of the poor quality tiles that are available and even though the market is flooded with poor workmanship, a professional tiler should either be able to make an outstanding job or be of a strong enough character to walk away.
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charlie1
You can only REMOVED with the REMOVED you've got!!
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dave l and l
yeah we have all had this problem before. before fixing i have explained to customer that they are bowed and will show shadows on the grout line, on most occasions the customer has agreed to change the method of fixing, however on a couple of occasions the customer has not adhered to the advice given and then been slightly surprised with the end product. nowadays my first instinct is to give the customer other options rather than brick style
i do believe the tiler should have pointed this out to customer prior to starting or when he first noticed, but remember we only get oneside of the story on here
some pics would be handy in order to see the quality of work,
i do believe the tiler should have pointed this out to customer prior to starting or when he first noticed, but remember we only get oneside of the story on here
some pics would be handy in order to see the quality of work,
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stevenflynn
In my opinion, the tiler must always inform of the situation. Even if he purchases the tiles or the client does it. It is typical that the larger the format the more inconveniences like this present themselves. I would recommend the tiler to figure it out for his client and to keep track of that material. These are situations that will continue to arise if not dealt with in a professional manner before placing the first tile. Would try and understand the client do ( all he has done is pay ). Maybe re-negotiate the job and check the next pieces before proceeding. Best of luck
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AMtek
I never quote without the tiles being there or going to the supplier for a look before quoting, I normally just place two tiles face to face and if you can see daylight between the tiles on the edges or down the middle the customer is informed and they are either stacked or new tiles are chosen.
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d noulton
cant remember the name or make of tile clearly stated on the box do not lay these tiles as a brick bond
