Get on the phone on Monday and politely ask why they have not sent it. bear in mind they might have done so and it is stuck in the Christmas post. Companies are always slow to pay this time of year.
In fact in my last company we had a special campaign during December to get payments in before finishing for Christmas because we knew that if it was not in our bank by Christmas we were unlikely to see it before end of January. When you are talking large sums (several million pounds) this makes a big difference to the end of year accounts. We actually used ot offer a special discount to accounts settled early.
Not suggesting yo should do this but just to illustrate that payments are slow at Christmas cos it is in their interests to hang on over the interest added periods with the banks.
In fact in my last company we had a special campaign during December to get payments in before finishing for Christmas because we knew that if it was not in our bank by Christmas we were unlikely to see it before end of January. When you are talking large sums (several million pounds) this makes a big difference to the end of year accounts. We actually used ot offer a special discount to accounts settled early.
Not suggesting yo should do this but just to illustrate that payments are slow at Christmas cos it is in their interests to hang on over the interest added periods with the banks.