cold callers, attention to detail

[doug boardley]

just received a cold caller (even tho' we're on TPS) "hello, is that Mr Douglas Broadley?",,,,
"No" says I, "I'm Mr Douglas Boardley" (not Broadley)
"Ah sorry sir , but are you interested..."
"Whoooooa" says I, " My surname has eight letters in it, and you have got it wrong. I'm a professional tiler and if I tiled your bathroom with 800 tiles and I got 100 of them wrong I think you would doubt my professionalism and attention to detail, as I am doubting yours. Goodnight and Merry Xmas!"
He then tries to apologise by again calling me Mr Douglas Broadley:mad2::mad2:...at this point I hung up I wonder tho' what he was selling:lol:

 

[DHTiling]

Nutter..:lol: you are Mr Broadley..

 

[faithhealer]

had three cold calls last night, two had my name wrong, third one didn't get a chance to start talking

 

[Dan]

You're probably down on his database like that. See if you get mail come through or something else with that spelling. You might track who initially have your details away.

I hate cold callers with a passion.

 

[Stewart]

I'm quite bad with cold callers, and it usually involves tragedy and death, and how dare they call at a time like this.

 

[doug boardley]

Nutter..:lol: you are Mr Broadley..

all the time tho' Dave, even when me and Lou got married, the registrar asked, " Do you Douglas Reid Broadley.....":mad2:

 

[hillhead]

So Broadley speaking Doug you had him sling his hook......:smilewinkgrin:

 

[Andy Allen]

he might of been selling a 2 yr old mitsubishi L200 for 5 grand.

 

[Ian]

I tell them to 'do one' more often than not, if you do have a bit of spare time see how long you can keep them on the phone for before they hang up! 'Sorry could you repeat that' after everything they say usually does the trick! 14 mins is the benchmark!

 

[Dan]

I get them trying to get information off me so that I can go on a database as I am on none. :lol:

Call goes a bit like this:-

Hi, is that Mr Campbell (or some other made up name)?
No.
Sorry, what's your name then?
Not Mr Campbell, have you got the wrong number?
I'm not sure what's your number?
You've just called it.
Right of course sir, sorry we're don't see the numbers we're calling here?
Oh, right, but you see names? Strange.
Yes, typical company computer systems, so, what's your name then?
Sorry, am I missing something, I think you have the wrong number there's no Mr Campbell here
Is there a Mrs Campbell then?
No
Right well I'm calling from the 'International Database Records Systems for yada yada yada' and we're just updating your information with us, may I take your name?
No, sorry, and I'd say your database does need updating somewhat as no Mr Campbell has ever lived here
Right, and do you have any credit cards?
- Then I hang up.

And to be fair to them I'd get them off the phone quicker but we're both quite quick with our responses as they know full well what you're going to say and ask for your real name quickly to try and get you to say it without thinking.

If you complete the call, they'd know what cards you have and what limits, where you live, your phone number, your full name, your date of birth, and anything else of value to spammers!

 

[SandyFloor]

The ones that get me are the autodialers that call and then connect you to an operator on answer so if no operator available it's a dead line. On two occasions I've had repeated calls over a couple of weeks or so with dead lines. It was after the first one I discovered when you are connected with an operator how good it feels to yell like a maniac at the operator with the most insulting and foul language. The second time was only last night and I've been waiting for nearly three weeks to be connected with an operator and I just let loose again .....it feels great! I know it's not very nice but I'm not sure I care.

 

[doug boardley]

sometimes tbh, I do play up a bit with them, "Hang on a minute please whilst I get my notebook, you've actually called Dr Boardley here, not D R Broadley, now, if I could just have your company details please, this won't take a moment"

 

[doug boardley]

another one I've done in the past, let them get half way through their spiel, then say "look mate, kids are coming home off the bus, give me your home number and I'll call you back later"
""You couldn't possibly call me at home Mr Br:mad2adley I'll be at home then and out of office hours"

"So you mean like I am now!! Hop it pal"

 

[SandyFloor]

When a cold caller calls the house asking for me the kids tell them I died last week and the funeral is tomorrow. The usual reaction is is extreme awkwardness and embarassment but sometimes they ask if their mother is there instead :lol:

 

[doug boardley]

When a cold caller calls the house asking for me the kids tell them I died last week and the funeral is tomorrow. The usual reaction is is extreme awkwardness and embarassment but sometimes they ask if their mother is there instead :lol:

:yikes::yikes::yikes::yikes: no way!