CTD Restocking Charge

[On one]

Hi Peeps
So I was in my local CTD the other day and the lads told me that they had to charge 20% restocking charge from May for returned goods. How common is this in your local suppliers. This seems a bit excessive to me.
D

Trying to avoid the all too often experience of customers who buy their tiles at Homebase(batch numbers)??

 

[One Day]

I think it's the added problems with mixed batches which has created the costs.
Look at Topps...they couldn't care less. They'll sell mixed batches happily.

 

[On one]

I bet the bigger tiling firms will be paying the 20% restocking fees..... ''And pigs might fly''