customers

[charlie1]

customer 1

Turned up to tile her kitchen. I walked in expecting a clear kitchen ready to tile what do i find- dirty dishes, microwave , blender loads of other stuff on the worktop that should not have been there. I had stipulated the conditions that i reqire the previous night.
customers:mad2::mad2:

Customer 2

customer- can you come out and give me an etimate bla bla bla

me - no bother, where do you live i will be with you in 30 mins. 20 mins later i turn up near her house but could not find excact address so i call her.

me- hello mrs psy**o its the tiler here where do you stay

customer - who are you

Me - the tiler:huh2:

customer - Who??

Me - the tiler...Mark..i spoke to you 20 mins ago.:huh2:

customer - yes yes i'm over in the house over ther bla bla bla,

so i find her house and she invites me in. It was a very big old house and she had to extreamly skinny dogs that seemed very glad to see me. She shows me where she wanted tiling and it became very clear that she was not a serious customer due to the condition of the room she wanted doing but anyway i went through the motions.

Me - ok i'll measure up and give you a price

customer - i want the tiles to match the tiles in the other room (they looked a hundered yrs old

Me- do you have any spare so i can take it and source the tile.

customer - yes i have one in the out house, I'll go and get it.

she then proceded to rake her units for a tile she just said was in the out house.:furious3:

me - there is the price give me a cal if you want it done:mad2::mad2:

This one was very scary, she even had a moustache.

 

[GazTech]

No 2 customers are alike...makes the job very interesting :lol:

 

[cornish_crofter]

There are some people I really worry about.

I replaced a sink for an 88 year old lady in our village. Her memory is not good. She knew I was coming on a particular day to do it but she couldn't remember how much I had quoted!!!!!!

Ideally I like to deal with a clued up relative when working for people like that.

 

[DHTiling]

I went to a job yesterday to price it up...2 wetrooms...

Went up stairs and into first bathroom...

Ok i said....as i discussed the trays to be used and then mentioned the floor needed strengthening before i tile it etc..
He piped up...Oh!! i have a tiler...i looked blank and then said well why have you phoned me then.....My tiler doesn't tile wetroom trays....
lol.. he wanted me to put the trays in and just tile them and his tiler do the rest...:mad2:

now if that is not a pee take then i don't know what is...

 

[MICK the Tiler]

I went to a job yesterday to price it up...2 wetrooms...

Went up stairs and into first bathroom...

Ok i said....as i discussed the trays to be used and then mentioned the floor needed strengthening before i tile it etc..
He piped up...Oh!! i have a tiler...i looked blank and then said well why have you phoned me then.....My tiler doesn't tile wetroom trays....
lol.. he wanted me to put the trays in and just tile them and his tiler do the rest...:mad2:

now if that is not a pee take then i don't know what is...

GEEZ!! I would have given him an UPPERCUT!!! then bolted :yes:

 

[CLAYS TILES]

last week i did a bathroom, plumbed in new wc & basin (didn't want to change bath) had a few probs with old pipework,got sorted then planned on tiling walls,started off setting out then she came in to change the place 4 border! start again,thn she wants border round bath (wtf) ok i said,3rd time setting out!
completed 1 wall,looks s*** hot if i say so myself,starts new wall then she's back ''erm hope it looks better once all done''! wtf !!! oh its not u i'm not sure on the colour tiles!!!
got to last wall,well out,ball ache trying to get it looking best i can,goes home! showered,T down my neck & phone rings '' not happy with the work,son in law taken tiles off wall as they look s***, WTF!!! i dont think you should return as i'm not going to pay 4 this crap! my tools are still there,i was threatened i would have my head ripped off my shoulders if i came up that night! :mad2::mad2: this went on for 2 hours,various calls from family on phone! let me just say,i'm @ boiling point & ready for war!
1. to be told tiles had been removed 2. told my work was ****e 3. no payment!
i threatened getting police in,they offered £300 & my tools but following morning,i'm down £150 & they have made my life hell over last week! so at the moment i'm biding my time,but whether my tempermeant will last is another thing!
i had a txt today saying i've made there life a misery & i've knackered there shower! WTF! 7 days since i last there & still there having a go @ me!!!!:furious3:

 

[CJ]

Nightmare Clays..............mentally unhinged customers:mad2:

Street stopcock turned off..............fill with rapidset job done

 

[David - Tradetiler]

The tools thing reminded me….. I was tiling a restaurant that went in to receivership. Couldn’t believe it - my tools (left on the job) were ceased and were due to be sent to auction to raise some money for the creditors.

In the end, sounds stupid, I had to steal my own tools back.

 

[charlie1]

Sounds like familly from hell. If you have not met there standard then they need to give you a chance to correct.

 

[graham31]

But the family on the phone as well threating violence come on!!!!!!!!!!!!!!

Think at that point i would have got ma brothers together and went round to see how real the threats were.Oh and get ma tools :furious3:

 

[White Room]

Clay's, This is an experiance to the extreme, Their not all like that mate. Your've had a few bad calls the last couple of months with a few awkward customers which your've shared with us, Just spread their name amogst other trades and pre warn them.

But brake fluid works wonders, oops ignore that

 

[CLAYS TILES]

Clay's, This is an experiance to the extreme, Their not all like that mate. Your've had a few bad calls the last couple of months with a few awkward customers which your've shared with us, Just spread their name amogst other trades and pre warn them.

But brake fluid works wonders, oops ignore that

between me & u, the thought crossed my mind!
but i'm such a good boy i couldn't bring myself in doing that..................just yet!:lol:

 

[cornish_crofter]

Maybe Some of us should be making the point of removing our tools from site after every day

My tools are almost always left on site overnight but after reading this I may reconsider when I don't know the customer.

 

[Rob Z]

Fellas, it sounds like all the wackos aren't here in the US. You have your share, as well. :mad2:

I had one customer write me a nasty letter a long time ago, after I had kissed her *** and dealt with a whole lot of problems that I really shouldn't have. Among the many things in her letter that she ranted about was that she should have charged me some amount (and who knows how she would have determined it) for water and electric while I was working there. She also regretted that she had made sandwiches for me and my helper on 3-4 days that she was there while I worked. She wanted to charge me for those, as well.

Then she had the nerve to call me about 6 months later to try and get me to do more work. Go figure.:furious3: