Customers need to realise that they are only going to get what the pay for. I've just done an 18sq meter kitchen, every wall, work surface to ceiling. Charged day rate, plus materials and got tiles for them. Was told today that other 'tilers' had quoted 240 / 260 for the same job, but customer had no confidence in them, one of them didn't even measure up. I informed customer it would take me 5 days to do job and she got me to do the job and waited 3 weeks for me to start. I'm not out to rip people off, i need to make a living. Each job gets done to the best of my ability and word of mouth is a good advertisment. If you quote a decent price then you should get the job. However, we all know that certain tilers will undercut us, just to get the work, irrespective of the quality of their work. We all know the standard rates, so we should all keep to them and the not so good tilers will be found out eventually and we can all get on with our work and give the customer what they want without getting the ' you're ripping me off stare'
