Discuss Expert advice needed! in the Canada Tile Advice area at TilersForums.com.

C

Cherie

Good Evening Ladies & Gents!

Hope your all well and won’t mind me picking your brains, I’ll keep it as short as possible :-/
I had a building company undertake some flooring problems I had. I was having a new kitchen fitted and wanted my floor renewed and made strong. It’s a massive surface area. Half the floor concrete and the extension done in chipboard with floating batons.
Anyway they came out and I explained that I didn’t have the time to concrete the chipboard part and that I needed it to be a fixed baton floor with ply over the top so that we could tile onto it. My understanding was, that a floating floor with chipboard on top is a disaster waiting to happen. We have DPM and insulation underneath the chipboard so I explained that the baton would have to be applied around the perimeter walls.
So fast forward to today! They’re trying to charge me £1200 for a chipboard floating floor that I didn’t ask for! What’s more is, there’s not a tiler around that will guarantee their work on top as it has deflection??? (Hope that’s the right word) basically it’s bouncy. We’ve put down a layer of ply and screwed it down the best we can. The tiles have gone on top of it with a flexi adhesive. I just wanted your thoughts on it please, guys as I feel massively mugged off! I’ve refused to pay the £1200 as I feel it’s excessive for 8 sheets of chipboard, a few lengths of timber and 1.5 days work. Am I wrong? They are trying to take me to court but being a girl and having no clue about this stuff, I need some advice. They are saying any “experienced tiler “ would know what they were doing and that the floor meets its required purpose. I had two timers with a combined experience of 55 yrs and they both looked a bit pale when they quoted the job haha. Many thanks in advance for anything you add, much appreciated !!
 
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