Fire alarm panel. Don’t recognise fault code

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The big stately home I’ve been working in has an EMS 5096 alarm system with over 100 detectors and 3 (that I know of) panels.
All detectors are battery powered and radio back to its closest panel. All panels are also radio linked together.

They get the odd fault code which is usually a flat battery. They can change the battery’s and reset the system themselves… but the other day they got a message that won’t reset.
The screen says fault and something like “Radio Net 03”

From what I’m guessing, it’s the radio link to the 3rd panel….. but I can’t find anything online on how to either reset it or investigate what the problem is.


Image attached with what the panel looks like.

IMG_5132.jpeg

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Fire alarm panel. Don’t recognise fault code
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