Genesis GMAT repair

[Perfect Tiling]

Thanks for your reply, glad to hear you got yours sorted, the problem resin people had was we only had 2mm joints with polished porc tiles, they only manage to drill at the cross section of grout joints, we also incured alot of chipped tiles through the drilling, and then had to pay a chip repair to do these, the whole things been a reel pain, did you deal with david hall at newtons?

I didn't actually deal with David Hall although it was him who actioned my repairs. It was Janet at Genesis who was my "go between" and she passed all our messages. They (Newtons) may try to say that part of the problem was caused by using 2mm spacers when floors should really be a minimum of 4mm. They will try to wriggle out of giving anything away!!