Thank you for the above comments, it is very useful for us to here the feedback from fixers. We do take feedback from fixers very seriously, we listen and where possible we will implement change based on feedback. Tilemaster has grown significantly over the past few years and a feedback from fixers has played a major part in our growth.
In regards to the Limestone grout, I am aware that our shade of Limestone is different from most in the market. When myself and my old man were developing the range of colours around 3 years ago, we decided to try and base our shade of Limestone on a true natural Limestone colour. On doing research we found there are many different shades of Limestone but most are an off white colour, almost like a dirty, browny white. That is what we tried to create and I agree with the above comments likening it to a Portland colour, I often describe the colour as a light mushroom type colour.
The above comments from Beanz about it looking a touch blue are a concern and I wonder if something else is contributing to it? We make 1000kg batches and prior to bagging off the mix, the blend is actually mixed up and forced dried so that we can compare the cured colour to the "control" colour. Every batch of Grout 3000 is colour matched so our consistency on colours should be very good.
To all fixers using Grout 3000, I would be happy to post you sample swatches of Grout 3000 so that in the future you will know exactly what colour you are getting. Anybody interested, please PM me directly and I will arrange for the swatches to be posted.
The comments under another topic in regards to Rapid Setaflex White setting too quick are also taken on board and whilst it disappoints me greatly to read them, we will take immediate action.
Thank you for everybody's support and please keep the feedback coming. Have a lovely Easter to all,
Best Regards
Mark
In regards to the Limestone grout, I am aware that our shade of Limestone is different from most in the market. When myself and my old man were developing the range of colours around 3 years ago, we decided to try and base our shade of Limestone on a true natural Limestone colour. On doing research we found there are many different shades of Limestone but most are an off white colour, almost like a dirty, browny white. That is what we tried to create and I agree with the above comments likening it to a Portland colour, I often describe the colour as a light mushroom type colour.
The above comments from Beanz about it looking a touch blue are a concern and I wonder if something else is contributing to it? We make 1000kg batches and prior to bagging off the mix, the blend is actually mixed up and forced dried so that we can compare the cured colour to the "control" colour. Every batch of Grout 3000 is colour matched so our consistency on colours should be very good.
To all fixers using Grout 3000, I would be happy to post you sample swatches of Grout 3000 so that in the future you will know exactly what colour you are getting. Anybody interested, please PM me directly and I will arrange for the swatches to be posted.
The comments under another topic in regards to Rapid Setaflex White setting too quick are also taken on board and whilst it disappoints me greatly to read them, we will take immediate action.
Thank you for everybody's support and please keep the feedback coming. Have a lovely Easter to all,
Best Regards
Mark
