Guarantees what do

[Diamond Pool Finishers]

you offer on your tile installations ? we only offer a one year ! as swimming pools can be pretty fickle things lots of pool companies offer a two year based on finishes only & 25 years for the shell :hurray:

so what do you offer then ?

 

[beanz]

I've been wondering about this too, as everyone i've spoken to locally, only offer a year on all their work!?! It's not a wonder so many of these people can under-cut, there's no need to do things properly at all!

 

[charlie1]

Interesting! I don't offer any but im going to start as im a believer that tile installations should last at the very least 10 years.

 

[Eduardo]

In Italy for swimming pools is 10 years...

 

[widler]

Don.t offer any,but if wot goes wrong and it's my fault I go and re do free of charge,as long as its not 3 or 4 years. Down the line,so I'd say 2 years tops

 

[charlie1]

I would like to be able to offer guarantee against mould / grout discoloration / tiles debonding

 

[Rookery]

I've never offered a guarantee and as far as I can recall, I've never been asked.

 

[Dougs Third Go]

it all depends on how far on the prep front you've been involved with and if I'm happy with the person that's prepped it.

 

[The Legend; Phil Hobson RIP]

Until the cheque clears, only kidding.:lol:

 

[area tiling]

all depends on the circumstances , who done the prep work and materials used whilst doing it! but if anything fails due to my error then i'd fix it , but not 5 years down the line!

 

[Rizzle from the Portizzle]

depends what you are guaranteing once you stick a tile it should stick to the surface for a life time thats as much as you should guarantee for that time

 

[Ajax123]

As tiling contractors you are bound by the provision of goods and services act which says that the goods and services offered must be of the quality nature and substance reasonably expected by the customer and that said olds and services must remain fit for the purpose for which they have been designed for a reasonable period.

Subject to suitable traffic and loadings and a number of other caveats I would expect tiled floor to remain fit for purpose for a significant period of time, probably twenty years plus.

I am sure this will have been tested in court. In essence your documentary guarantee is worthless as a defence because you cannot exclude yourself from your legal responsibilities to your customers. The only question to answer would be what is a reasonable period of expected durability.

written guarantees are really just so much salesmanship.

 

[Turkish tiler]

I've been wondering about this too, as everyone i've spoken to locally, only offer a year on all their work!?! It's not a wonder so many of these people can under-cut, there's no need to do things properly at all!

3rd gear guarantee

 

[Bubblecraft]

From T&C's from website:

We offer a 1 year guarantee on all our trades once work is completed and full payment is received. Guarantee does not cover general wear & tear, missuse of products or alterations made or requested by the customer. If we have purchased goods and/or appliances on your behalf then you will receive the manufacturers warranty, if supplied with one.

A5 written final invoice book says this at the bottom

A5 written deposit book states "THIS IS NOT PROOF OF YOUR GUARANTEE"

 

[widler]

its like anything really,if its my fault and it obvious then no problem at all.
but say ive rendered a house and water penetrates behind it,from a leak in the roof or soffits ect ect and it blows from frost,is that my fault,should i re do for nowt? or render cracks at a stress point,corner of window for example,is that my fault,same with plastering a wall,houses move a lot ?
some customers will try owt,i even had one say i had to re board and skim a ceiling cos the roof had leaked.
A floor debonds from water impregnation(its a bugger is water,can get up a ducks *** you know)is that my fault ?
i tell thee what,if we could get away with what insurance company's get away with,we would all be laughing