Had bathroom refit two years ago, now tiles are cracking

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Foxtrot Oscar

Hi guys

I found this forum via UK Plumbers while I was re-plumbing my shower pump (that's a slightly different story).

Two years ago, we paid *** Ltd. of Redditch several thousand pounds to have our bathroom refitted, i.e. they ripped out the old suite, re-plumbed everything and tiled. There were two builders, a plasterer, an electrician (though the pump was under the bath and connected to a normal socket in the airing cupboard, not sure how correct this is), and a tiler.

Quite a few bodges are slowly but surely coming to light and causing problems, one of which is that our shower pump let go but Grundfos wouldn't replace it as the installer a) hadn't kept the receipt and b) hadn't installed it according to the manufacturer's guidelines.

Anyway the latest is that the tiles have started cracking, quite badly in places, and I was hoping for your opinion on what the problem was and what steps I need to take to stop more cracking please?

Here are some pics:

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Aside from the obvious cracks, there are several hairline cracks that are hard to make out from the photos, but that seem to run along the seams of the boards?

I've told the builders about the problem, he said he'd come round and take a look when he'd finished his current job. That was almost a month ago, so I don't hold out much help for any resolution from the builder.

Has he done this correctly and if not, what are my options (if any) for recourse after this period of time?

Many thanks for any advice!
 
I don't have the time or the money to fix this with a newborn imminent and having had to just fix the shower pump installation that they also bodged.

Before (15mm pipe for 2 bar shower, hot and cold teed off existing supply to taps, etc...):

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After (dedicated 22mm feeds, pump relocated to prime position):

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So enough of the witch hunt, I don't think it's fair to say I'm just as bad. I was genuinely looking to resolve it but after realising how much work it will take, I'm less inclined to do so.

The buyer of my house will be no worse off than I am, in fact they'll be better as they'll have uncracked tiles for a couple of years.
 
foxtrot do not try and fob this off as a witch hunt

we give good advice here to help people,we are not going to give you advice on how to rip someone else off.you still want to fob this off to an unsuspecting buyer and in my eyes you are as bad as the bodgers who did your job
 
Tilers' union here I see. *Sigh*

It beggars belief to read people saying I'm as bad as them. Not everything is black and white, you're viewing this through a simpleton's eyes.

Firstly I am not as bad as I am not the pro that's paid to do it right, I am an amateur DIYer at best.

And why on earth must the thread be closed just because you disagree jay? Are you really that precious? Looking back it might not be a good idea to do what I suggested, I see that, but is it not enough just to disagree rather than call for the thread to be closed? You're being far too precious about this.

Perhaps jay you'd like to give me £600 to pay a pro to do the job, just so you feel better about whoever moves into my house next? As I do not have £600 lying around.
 
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Tilers' union here I see. *Sigh*
It beggars belief to read people saying I'm as bad as them. Not everything is black and white, you're viewing this through a simpleton's eyes.
Firstly I am not as bad as I am not the pro that's paid to do it right, I am an amateur DIYer at best.
tile union:lol::lol: get a life
you come on here for advice
then say you are going to bodge the job and flog it off to someone else
whats the difference between you and the cowboy you paid to do the job originally

as far as i can see you both are trying to make money at someone else's expense

time to grow up and stand by what you do in life
 
I think it's you that needs to get a life, calling for a thread to be closed just because you disagree with one of my options. Drama queen or what mate.

Besides I didn't day I was going to for sure, I just put it out there as an option. Anyway step one is get the builder round and listen to all his excuses, then I'll take it from there, bearing in mind jay and all his sensitivities.
 
You'll probably laugh.

Accountant. All my money is going into my mortgage before the rates rise again, it's more that I don't feel I should have to pay for the job to be done again when I've already paid once only two years ago.

Is it not possible that replacing the cracked tiles will solve the problem, as the chipboard might have undergone its movement and settled down now? If I replace them now and they crack before I move house in the next two years, then I can get it done properly before I leave.
 
Gonna get on the blower to the home insurance people and see where I stand with them. I'm going to do my best not to pay for this mess, even if it means take 'em to a small claims court.
 

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