I kid you not

[DHTiling]

I meant to add big thumbs up for TF for giving the threads to read..LOL.. not you..

 

[Gazzer]

I meant to add big thumbs up for TF for giving the threads to read..LOL.. not you..

Ahhh yeah....Oooops

 

[Colour Republic]

Nice one, how much easier is it to deal with informed customers!

 

[Gazzer]

Nice one, how much easier is it to deal with informed customers!

I have always said that its more the client that needs educating not the tiler.

 

[user123]

WWOOWWW, what a story!!! Some uncle...urrgh... but how good for them to have found you and vice versa!!! You describveed it all really well, feel I've seen it for myself, wow..:20:

 

[SandyFloor]

I have always said that its more the client that needs educating not the tiler.

I got a good job a few weeks ago even though I was far from cheapest. The client had done a lot his own research and I simply said the right things. If only there were more like that.

 

[lcjohno]

Big up the tilers forums!

I did a quote a couple of months back for a customer and when i got there 2 walls were a bit of a mess. Told them the cheapest option was to dry line the walls. Gave them a good plasterers No. and said give him a call.

She totally ignored my advice and got a plasters number off the internet. He came round and told her a coat of bonding will be fine and bonded the two bad walls in question. I rang her to check how the job was going and she said its all good, been dry lined like you said. So i went round to check and found the walls coated in bonding:mad2:.
I explained the dangers and problems of bonding coats and tiling but i dont think she really believed me.
This is where the forum comes in! Told her to come to this site and type in bonding coats and tiling in the search bar and left her with it.
Got a call about three hours later telling me she's getting the walls proprely plastered and that i was right about the bonding and its not worth the risk.

If customers understand what your saying they are happy to pay!

Tilers forums gives you this advice.

 

[Colour Republic]

I have always said that its more the client that needs educating not the tiler.

Couldn't agree more mate, not just with tiling but with any trade. I think the internet will have a lot to do with improving the construction trade, not only developing trades but customers with a bit of savvy can easily check up on info supplied by their potential tradesmen, and hopefully sniff out the conmen... just like in your case:hurray:

 

[Gazzer]

The internet is a powerful tool and will only get bigger and bigger. Gone are the days of the likes of Yellow pages and Thompson. I always ask where the client found my details. It used to be word of mouth or a tile shop recomended me....these days through the internet is getting very popular.
Last year I tried a new advertising campaign with a major company, almost £700 for 2 years....since last september.....one phone call, and i didnt get that job. A few months later my £50 website went online and its more than paid for itself. I just wish now that I had been able to have a better site.

 

[penno]

Am i the only only one chuckling away at "oh he didnt use tile adhesive, he said it was rubbish and said the best thing was.....No Nails !!!"
:hurray:

 

[Rob Z]

Am i the only only one chuckling away at "oh he didnt use tile adhesive, he said it was rubbish and said the best thing was.....No Nails !!!"
:hurray:

I guess this is the same thing as our "Liquid Nails". We just tore out a job a few months ago that was set with construction adhesive. Incredibly, somehow the job had held up for ~20 years. :yikes:




Neale, score "1" for the good guys! This client sounds like a "keeper". Congrats.

 

[diamondtiling]

Great job Neale, put some pictures up before and after.......

 

[doug boardley]

nice one Neale, and another result for TF:hurray:

 

[jay]

well done neil

 

[Gazzer]

Great job Neale, put some pictures up before and after.......

I doubt I will get the chance now for before picture but they wouldnt be pretty anyway.