Karl Dahm Special Trowels

[Bernard]

I've just bought a few of these trowels. The ones with a small notch between the larger notches.

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I've noticed on the 11786 Karl Dahm Special Trowel Maxi (the bigger 500mm floor trowel) the large notches have quite a large discrepancy between one another. They range from 9mm notches to 13mm notches, there's a group of 9mm notches just off centre and other 9mm dotted here and there a few 11mm and some 13mm just randomly placed. I've checked the smaller 28cm medi and maxi trowels I've bought from them and all their large notches are the same depth. I thought this very strange surely it must be a faulty trowel?

Any Idea?

I've emailed them just waiting on a reply.

 

[DHTiling]

not sure as ive never seen one realy apart from the pics..i'd wait for your reply..........dave..

 

[Bernard]

Just got a reply... They said it must be a faulty trowel and are sending me a new one out free of charge. Can't fault them on customer service, great stuff.

 

[DHTiling]

Nice one Bernard...good customer service that...shame the same couldn't be said of the quality control that let it through ..lol lol...........dave..

 

[Dan]

Nice trowels those. Maybe we should all send them an email 🙂