cam_low
TF
Good evening from Grand Cayman,
First of all let me express my apologies for lack of activity and updates. This hotel has literally taken over my life due to the deadlines that have been thrust upon us.
For asking this question and request for help, I will endeavor to give a decent update to the project as we have just hit the 10th floor and completed 44,200m2 of floor tile. Wall tiling is on the 9th so I'm nearly there and crossing over to managing the spa install.
However, my call for help is down to a customer who has an issue with her tiles that I have never come across before.
The house was pretty run down and the concrete base was massively out of level and the rectification work to this was to sand cement screed the slab and then install a marble tile. I have no idea if any decoupler was installed before hand. I will know more tomorrow.
What is happening to a very few select tiles is almost a crazing, a bubbling up if you will from the veins of the marble. This appears to be breaking down the highly polished surface and leaving a rough, almost chemical burned surface before it eventually eats away at itself and leaves a little loose marble.
On some tiles there is what appears to be an orange peel feeling and underneath the rug, which is where the cleaner seems to not mop (with water, no other cleaning products at all, so they say).
On others there is a residue which can be rubbed off with a scotch pad before returning over the course of a few days under the rug.
I am unsure where the marble was imported from, I am guessing a firm in Miami as that is where most of the material gets delivered from, so it makes sense to purchase from tile/slab suppliers here.
The only other information I can give you is that the house is next to a canal and that the plumber flooded the whole floor at one point during the install. At which point of the install I am don't know.
I can also say that the tiles that are affected in one certain area are showing dark patches which to me suggests water ingress.
I can only assume that something from the sub-base is rising to the top and causing this issue. No tiles have been removed to check what is happening below it as they do not have any attic stock.
I do know that the soil in Grand Cayman has a high lime content...pretty difficult to grow anything, although my basil plant thrived for some reason.
At this moment in time all I can provide is images of the best my phone could dispense. As for the image under the table and chairs area I am truly baffled. The customers initial reaction to the wood being a contributor was a massive no.
Thank you for any replies.
Cam
First of all let me express my apologies for lack of activity and updates. This hotel has literally taken over my life due to the deadlines that have been thrust upon us.
For asking this question and request for help, I will endeavor to give a decent update to the project as we have just hit the 10th floor and completed 44,200m2 of floor tile. Wall tiling is on the 9th so I'm nearly there and crossing over to managing the spa install.
However, my call for help is down to a customer who has an issue with her tiles that I have never come across before.
The house was pretty run down and the concrete base was massively out of level and the rectification work to this was to sand cement screed the slab and then install a marble tile. I have no idea if any decoupler was installed before hand. I will know more tomorrow.
What is happening to a very few select tiles is almost a crazing, a bubbling up if you will from the veins of the marble. This appears to be breaking down the highly polished surface and leaving a rough, almost chemical burned surface before it eventually eats away at itself and leaves a little loose marble.
On some tiles there is what appears to be an orange peel feeling and underneath the rug, which is where the cleaner seems to not mop (with water, no other cleaning products at all, so they say).
On others there is a residue which can be rubbed off with a scotch pad before returning over the course of a few days under the rug.
I am unsure where the marble was imported from, I am guessing a firm in Miami as that is where most of the material gets delivered from, so it makes sense to purchase from tile/slab suppliers here.
The only other information I can give you is that the house is next to a canal and that the plumber flooded the whole floor at one point during the install. At which point of the install I am don't know.
I can also say that the tiles that are affected in one certain area are showing dark patches which to me suggests water ingress.
I can only assume that something from the sub-base is rising to the top and causing this issue. No tiles have been removed to check what is happening below it as they do not have any attic stock.
I do know that the soil in Grand Cayman has a high lime content...pretty difficult to grow anything, although my basil plant thrived for some reason.
At this moment in time all I can provide is images of the best my phone could dispense. As for the image under the table and chairs area I am truly baffled. The customers initial reaction to the wood being a contributor was a massive no.
Thank you for any replies.
Cam