My new floor tiles scratched easily

[Ali_hs]

I bought my italian home tiles and everything was perfect.. I discovered after the first day when placed that all the tiles have full scratches knowing that its not a cheap type at all.. Its not the tiler's fault.. I think this is a problem with the tiles shiny material.. Can you inform me with you experienced info what is the problem.. Is it with the tiles.. Is there a solution?

Thanks in Advance!

 

[Lou]

Thanks for joining and asking. Our members will be happy to help

 

[Dave]

They are not scratches , they are natural fissures common with natural stones.