Need help like seriously badly

[Ryanwilson]

Hi folks. I have now got the Mapei Pulicol 2000 adhesive remover. Has anyone used this before? Does it act as an adhesive softener? Will it remove the grout in the joints? There is grout haze on the tile surface is it likely to make it easier to remove? Any tips on using the product? Do I need to put caustic soda on polished porcelain to wash off the remover?

Sorry for all the questions. You have already been very helpful.

 

[Ryanwilson]

also can anyone recommend a good tile cleaner?